John Craven's Location
Tempe, AZ, US
John Craven's Work
- Director of Operations Center Of Excellence @ Cox Communications
- Director of Credit, Recovery and Loss Prevention South West Region @ Cox Communications
- Vice President of Call Center Operations @ The CMI Group, Inc.
- Regional Senior Manager Credit and Collections @ Time Warner Cable
- Senior Manager Customer Contact Center of Excellence @ Discover Financial Services
- Sr. Department Manager @ Discover Financial Services
- Regional Fraud Manager @ Discover Financial Services
John Craven's Education
- Franklin University
Masters in Business Administration (Business)
2004 - 2006 - ASU- University of Phoenix
Bachelors of Sceince (Business Project Management)
1998 - 2004 - Laramie High School
High School Diploma (General Studies)
John Craven's Skills
- Leadership
- Six Sigma
- Customer Experience
- Team Building
- BPO
- Banking
- Customer Relations
- Strategic Partnerships
- Call Center
- Credit Cards
John Craven's Summary
John Craven, based in Tempe, AZ, US, is currently a Director of Operations Center Of Excellence at Cox Communications, bringing experience from previous roles at Cox Communications, The CMI Group, Time Warner Cable and Discover Financial Services. John Craven holds a 2004 - 2006 Masters in Business Administration in Business @ Franklin University. With a robust skill set that includes Leadership, Six Sigma, Customer Experience, Team Building, BPO and more, John Craven contributes valuable insights to the industry. John Craven has 2 emails and 1 mobile phone number on RocketReach.
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