IT Support Manager @ McDonnell Douglas Information Systems
John Cottis's Education
ITIL v3
ITIL v3 (Foundations)
2010 - 2010
ITIL v2
ITIL v2 (Foundations)
2009 - 2009
Six Sigma Green Belt
Green Belt (Six Sigma)
2006 - 2006
TAFE Queensland Brisbane
Diploma (Computer Engineering)
1983 - 1985
Cavendish Rd High School
High School (High School/Secondary Diplomas and Certificates)
1978 - 1982
John Cottis's Skills
IT Service Management
Service Delivery
ITIL
Service Management
SLA
Major Client Relationships
IT Outsourcing
Commercial Management
Outsourcing
PMO
John Cottis's Summary
John Cottis, based in Brisbane City, QLD, AU, is currently a Customer Service Director at Fujitsu Australia Limited, bringing experience from previous roles at Ipswich City Council, Retail and CSC. John Cottis holds a 2010 - 2010 ITIL v3 in Foundations @ ITIL v3. With a robust skill set that includes IT Service Management, Service Delivery, ITIL, Service Management, SLA and more, John Cottis contributes valuable insights to the industry. John Cottis has 3 emails and 1 mobile phone number on RocketReach.