2019 -
2020 Technical Services Director, UK and I @
2011 -
2018 Head of Service Delivery, UK and Ireland @
2009 -
2011 Head of Service Improvement, Europe @
2008 -
2009 Global Program manager @
2007 -
2008 Service Excellence Manager @
2004 -
2007 European Operations Manager (Morgan Stanley) @
1999 -
2004 Operations Manager @
1994 -
1999 Senior Technician (NATO) @
1994 -
1996 IT Engineer (Defence Contracts) @
John Corlett Education
St Mary’S University, Twickenham
Bachelor of Science (Sociology, Geography)
1987
-
1991
John Corlett Skills
Service Delivery
ITIL
Operations Management
Service Management
Outsourcing
BPO
Process Improvement
IT Outsourcing
IT Service Management
Strategy
Managed Services
Sla
Change Management
Service Desk
Management
Project Delivery
Business Process Improvement
Program Management
Vendor Management
Disaster Recovery
Six Sigma
Service Improvement
IT Management
IT Strategy
Incident Management
Business Analysis
Services
Business Development
Leadership
John Corlett Summary
John Corlett, based in South Nutfield, GB, is currently a Director at Rhombus Consulting Ltd. John Corlett brings experience from previous roles at A&O IT Group and Xerox. John Corlett holds a 1987 - 1991 Bachelor of Science in Sociology, Geography @ St Mary’S University, Twickenham. With a robust skill set that includes Service Delivery, ITIL, Operations Management, Service Management, Outsourcing and more.
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