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John Cook Location
Newcastle, NSW, AU
John Cook Work
Account Manager @ (June 2018 - Present)
Customer Service and Support Manager @ (January 2016 - June 2017)
Customer Service Manager @ (July 2015 - November 2015)
Client Services Account Manager @ (December 2009 - March 2015)
ERP Support Manager @ (January 2006 - April 2009)
Program and Support Manager - CSC Corporate Systems @ (January 2005 - January 2006)
ERP Competancy Centre Manager @ (January 2004 - January 2005)
ASia Pacific Applications Support Manager @ (May 2000 - January 2004)
John Cook Skills
ERP
Business Process Improvement
CRM
Business Process
Mining
IT Management
Business Analysis
Change Management
Client Relationship Building
Software Project Management
ERP Implementations
Service Delivery Management
Help Desk Support
Client Presentation
Bid Preparation
Requirements Gathering
Project Portfolio Management
John Cook Summary
John Cook, based in Newcastle, NSW, AU, is currently a Account Manager at Pulse Mining Systems. John Cook brings experience from previous roles at Pegasus Management, BusinessCraft, Pulse mining systems and CSC. With a robust skill set that includes ERP, Business Process Improvement, CRM, Business Process, Mining and more.
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