John Concepcion Email

Client Service Manager I @ JPMorgan Chase & Co.

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John Concepcion Location

Quezon City, NCR, PH

John Concepcion Work

2024 - now Client Service Manager I @ JPMorgan Chase & Co.
2022 - 2024 Quality Assurance Associate Manager @ Wells Fargo
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2022 - 2024 Quality Assurance Associate Manager @ Wells Fargo
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2020 - 2022 Lead Escalation Representative @ Wells Fargo
2019 - 2020 Senior Escalation Representative @ Wells Fargo
2018 - 2019 Customer Success Coach @ Wells Fargo
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2016 - 2017 Senior Customer Care Professional @ American Express
2015 - 2016 Consumer Insights Specialist @ Telstra
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2013 - 2015 Customer First Champion @ Telstra
2012 - 2013 Customer Service Representative @ Tele Tech Co Inc

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John Concepcion Education

Mapúa University
(Computer Engineering)
2006 - 2011

John Concepcion Skills

Continuous Improvement
Quality Metrics
Communication

Service-Level Agreements (SLA)
Quality Control
Supervisory Skills
Cross-functional Team Leadership
Data Analysis
Customer Insight
Customer Relationship Management (CRM)

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John Concepcion Summary

John Concepcion, based in Quezon City, NCR, PH, is currently a Client Service Manager I at JPMorganChase. John Concepcion brings experience from previous roles at Wells Fargo. John Concepcion holds a 2006 - 2011 Mapúa University. With a robust skill set that includes Continuous Improvement, Quality Metrics, Communication, Service-Level Agreements (SLA), Quality Control and more. John Concepcion has 2 emails on RocketReach.

John Concepcion Emails

Found 2 emails

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