2023 -2024 Partner Engagement Lead - Network Optimisation @
2020 -2023 Service Management and Operational Lead @
2014 -2020 Senior Manager, Enterprise Service Management @
2013 -2014 Head of Data Delivery @
2011 -2013 Head of B2B Reseller Operations @
2006 -2011 Reseller Support Team Leader @
2003 -2006 Senior Reseller Support Engineer @
John Coles Skills
Broadband
Telecommunications
B2B
Leadership
Managed Services
VoIP
MPLS
IP
Call Centers
Ethernet
Service Delivery
Customer Experience
WAN
Telephony
Contact Centers
Cisco Technologies
Data Center
DSL
SIP
Management
Channel Partners
Resellers
CRM
Switches
Mobile Devices
John Coles Summary
John Coles, based in Aspley Guise, GB, is currently a Chief of Staff at AbraWorks. John Coles brings experience from previous roles at iAbra, PXC, TalkTalk Wholesale Services and TalkTalk Business. With a robust skill set that includes Broadband, Telecommunications, B2B, Leadership, Managed Services and more.
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