2002 -2004 Graduate Assistant and Club President @
2001 -2002 Library Assistant @ Monroe Community College (Library)
1999 -2000 Head of Churn Department @
1996 -2000 Marketing Assistant Manager @
John Chen Education
University at Buffalo
M.A. (Applied Economics)
2002-2005
Monroe Community College
Certificate (Business Management & Accounting)
2001-2002
Massachusetts Institute of Technology
Open CourseWare (Entrepreneurial and Small Business Operations)
2014
John Chen Skills
Customer Service
Customer Relations
Telecommunications
Call Center
Banking
Business Strategy
Forecasting
Team Building
Analysis
Planning
Management Consulting
Excel
Risk Management
Business Planning
Sales Management
Team Leadership
Microsoft Office
New Business Development
Coaching
Market Research
Data Analysis
PowerPoint
Access
Public Relations
Economics
Research
Sales
Outlook
Microsoft Word
Time Management
SharePoint
Cash Management
Public Speaking
Customer Retention
Customer Experience
Marketing Strategy
Marketing
Business Development
Retail Banking
MS Project
Commercial Banking
Six Sigma
Call Centers
Internet Banking
ACH
Payments
Process Improvement
Treasury Management
Microsoft Excel
Management
Special Assignments
Finance
Strategy
Training
Project Management
John Chen Summary
John Chen, based in Midland, TX, US, is currently a GTS Sr. Onboarding Project Manager at East West Bank. John Chen brings experience from previous roles at Bank of the West and Union Bank. John Chen holds a 2002 - 2005 M.A. in Applied Economics @ University at Buffalo. With a robust skill set that includes Customer Service, Customer Relations, Telecommunications, Call Center, Banking and more. John Chen has 3 emails and 5 mobile phone numbers on RocketReach.
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