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John Chao Location
Kirkland, WA, US
John Chao Work
Director, Amazon Customer Service Technology @ (March 2023 - Present)
Director, Software Development @ (October 2021 - March 2023)
Vice President, Reliability Engineering and Operations @ (February 2020 - October 2021)
Sr Director, Technology @ (August 2017 - February 2020)
Director, Technology @ (March 2015 - July 2017)
Senior Manager, Technology @ (April 2013 - March 2015)
Head of IT Operations @ (January 2011 - January 2013)
Global Technology Manager @ (January 1999 - January 2011)
Technical Program Manager @ (January 2001 - January 2004)
John Chao Education
Stanford University
Bachelor of Science (B.S.)
Brandeis University
Master of Science (M.S.)
Stanford University
Stanford Technical Leadership Program
Stanford University
Information Technology Leadership Program
John Chao Skills
ITIL
Agile Project Management
Technical Management
Technical Leadership
Network Administration
IT Service Management
Service Delivery
Information Architecture
Technology Management
Strategy
Cross-functional Team Leadership
Integration
IT Strategy
IT Management
Cloud Computing
IT Operations
Project Management
Databases
Management
Program Management
Leadership
Cross Functional Team Leadership
Computing
Operations
Cross Functional Team
Business Analysis
John Chao Summary
John Chao, based in Kirkland, WA, US, is currently a Director, Amazon Customer Service Technology at Amazon. John Chao brings experience from previous roles at Amazon and Expedia Group. John Chao holds a Bachelor of Science (B.S.) @ Stanford University. With a robust skill set that includes ITIL, Agile Project Management, Technical Management, Technical Leadership, Network Administration and more. John Chao has 2 emails and 4 mobile phone numbers on RocketReach.
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