John Chan Email & Phone Number

Director, Training and Customer Success Communications @ Ordr Inc.

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John Chan Location

Austin, TX, US

John Chan Work

Director, Training and Customer Success Communications @ (June 2022 - Present)
Documentation Manager (Cyber Security) @ (June 2021 - May 2022)
Technical Documentation Manager (AI and ML CRM) - Covid Layoff @ (September 2020 - March 2021)
Program Manager, Executive Communications (Developer Relations) @ (October 2017 - October 2019)
Product Manager and Advisory Information Developer, IBM Multicloud @ (June 2016 - October 2017)
Advisory Information Developer, IBM MobileFirst (Push Notifications, Developer Documentation) @ (July 2015 - June 2016)
Senior Technical Writer @ (February 2012 - July 2015)
Senior Information Engineer (Contractor) @ (November 2011 - February 2012)
Technical Writer @ (June 2011 - October 2011)
Senior Technical Writer @ (April 2007 - June 2011)
Technical Writer (Cyber Security) @ F5 Networks (formerly uRoam, Inc) (January 2005 - January 2007)
Technical Writer (Cyber Security) @ (January 2000 - January 2005)

John Chan Education

Rensselaer Polytechnic Institute
(Communcations)

John Chan Skills

Management
Training
Cloud Computing
Online Help
Enterprise Software
Software Documentation
Agile Methodologies
Technical Communication
Linux
Data Center
Technical Writing
Security
Networking
XML
Visio
Databases
HTML
Content Management
Project Management
Scrum
Technical Documentation
FrameMaker
Mathematics
Writing
Suppliers
Customer Requirements
Shipping
CLI
User Experience
Ras
Juniper Technologies
Procedural
Popular
Release Notes
Start Up Environment
Webworks
Proxy
Programming
Campbell
Content Strategy
Network Security
Customer Focused
Detection
Texas
HTTPS
Router Configuration
Design
Science
SAP HR
Routers
MySQL
Routing
Group Policy
Monitors
Alerts
Human Resources
Web Applications
RoboHelp
Troubleshooting
System
Business Services
Essentials
ClearCase
Software Configuration Management
Engineering
Textiles
From Scratch
Information Design
Technologists
Tib
Internet Protocols
NAT
SDL
RBAC
Data Solutions
Policy
Redwood
Corporate Applications
IPv4
Solution
VPN
Scheduling
Documentation
Global Services
Trains and Add Rails
Remote Access
Basics
SOA
Writers
Mobile Ip
Guides
Hardware
Barracuda Spam Firewall
Redback
GUI
Social Media
SAP
Appliance
Arbortext
Yahoo
Coordination
Configurations
Endpoint Security
Operating Systems
Applications
Palo Alto
TIBCO
Chassis
Ericsson
Communication
Schedules
Common Criteria
Active
3com
Operations
SNMP
Dell Computers
RPC
Marketing
CMS
Network Administration
QoS
Stacking
Timelines
Business Intelligence
Technical Support
Project Planning
Project
IDE
San Jose
F5 BigIP
AFM
Two Factor Authentication
Firepass
Forwarding
ACLS
JDeveloper
Internal Audit
Distribution
Roadmap
Obtain
Customer Success
Portals
End to End
Interfaces
IPSec
Internal Customers
Radian6
Materials
Software
Oracle
Materials Development
Java
Java Tools
Network Communications
Product Adoption
Manufacturing
Test Procedures
Interviews
JUNOS
Reverse Proxy
OSPF
Customer Engagement
Cluster Analysis
Meetings
Delivery
L3 Switching
Network Automation
Automation
Murex 2.11 and 3.1 Integration and Configuration
ASP.NET MVC

John Chan Summary

John Chan, based in Austin, TX, US, is currently a Director, Training and Customer Success Communications at Ordr Inc.. John Chan brings experience from previous roles at Axis Security, Aktana and IBM. John Chan holds a Rensselaer Polytechnic Institute. With a robust skill set that includes Management, Training, Cloud Computing, Online Help, Enterprise Software and more. John Chan has 2 emails and 1 mobile phone numbers on RocketReach.