John Catalano Email & Phone Number
Head of IT Service Management @ BNP Paribas
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John Catalano Location
- Singapore
John Catalano Work
- Head of IT Service Management @ (August 2012 - Present)
- Head of Change and Release Management @ (November 2011 - August 2012)
- Change and Release Control Manager @ (March 2005 - October 2011)
- Business Systems Coordinator @ Gmac Commercial Mortgage Japan k.k (November 2001 - February 2005)
- QA Process Consultant @ Caremark (December 2000 - July 2001)
- QA Manager @ (March 2000 - December 2000)
- Project Manager @ (June 1998 - March 2000)
John Catalano Education
- Illinois Wesleyan University
Bachelor of Arts (International Studies)
1995-1998 - Obirin University
(Liberal Arts, Liberal Studies)
1996-1997
John Catalano Skills
- Allyship
- Analytical Skills
- Banking
- Business Analysis
- Capacity Management
- Catalogue Design
- Change Management
- Customer Support
- Design Thinking
- Diversity & Inclusion
- Executive Management
- IT Audit
- IT Executive Management
- IT Governance
- IT Management
- IT Service Management
- IT Strategy
- IT Transformation
- ITIL
- ITIL CSI
- ITIL Certified
- ITIL Process
- ITIL Process Implementation
- ITIL Service Design
- ITIL Service Operations
- ITIL Service Strategy
- Incident Management
- Information Technology Infrastructure
- Integration
- Leadership
- Managed Services
- Management
- PMO
- Problem Management
- Process Automation
- Process Implementation
- Project Management
- Project Portfolio Management
- Quality Assurance
- Service Delivery
- Service Design
- Service Improvement Plans
- Service-Level Agreements (SLA)
- Service-now.com
- ServiceNow
- ServiceNow Administration
- Software Project Management
- Team Leadership
- Team Management
- Vendor Management
John Catalano Summary
- John Catalano, based in Singapore, is currently a Head of IT Service Management at BNP Paribas. John Catalano brings experience from previous roles at BNP Paribas, Gmac Commercial Mortgage Japan k.k and Caremark. John Catalano holds a 1995 - 1998 Bachelor of Arts in International Studies @ Illinois Wesleyan University. With a robust skill set that includes Allyship, Analytical Skills, Banking, Business Analysis, Capacity Management and more. John Catalano has 2 emails and 1 mobile phone numbers on RocketReach.
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