Sr. Training Manager @ Advantage Alliance (March 2021 - March 2024)
Director, Learning and Development and Consultant @ (October 2012 - March 2021)
Regional Director, Customer Care and Sales @ (February 2007 - October 2012)
John Casillas Education
Baylor University - Hankamer School of Business
Marketing
John Casillas Skills
Human Resources
Training
Training Delivery
Leadership Development
Instructional Design
Broadband
Team Building
Learning Management Systems
Performance Management
Customer Service
Call Centers
Organizational Development
Onboarding
Solution Selling
Telecommunications
Strategic Partnerships
Sales
Customer Experience
Sales Management
Vendor Management
Blended Learning
Cross-functional Team Leadership
DiSC
Project Management
DDI Facilitator
360 Feedback
Contact Centers
Customer Retention
Customer Satisfaction
Employee Training
Civil Treatment Certification
Human Resources (HR)
Organizational...
Cross-functional Team...
Learning Management...
Business Analysis
Microsoft Excel
Cross Functional Team Leadership
John Casillas Summary
John Casillas, based in Dallas, TX, US, is currently a Customer Learning Manager at Coleto Brands. John Casillas brings experience from previous roles at Kichler Lighting, Advantage Alliance and Time Warner Cable. John Casillas holds a Marketing @ Baylor University - Hankamer School of Business. With a robust skill set that includes Human Resources, Training, Training Delivery, Leadership Development, Instructional Design and more. John Casillas has 3 emails and 2 mobile phone numbers on RocketReach.
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