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John Casale Location
Pittsburgh, PA, US
John Casale Work
Executive Director, Desktop and Mobile Solutions @ (April 2020 - Present)
Supervisor, Desktop Support @ (February 2018 - April 2020)
Manager, End User Support @ (June 2017 - February 2018)
Vice President, IT Desktop Support @ (January 2016 - June 2017)
Desktop Engineer and IT Specialist - Client and Mobility @ (March 2010 - September 2015)
Desktop Support Analyst @ (June 2009 - March 2010)
Desktop Engineer @ (January 2006 - January 2009)
Helpdesk Analyst @ (June 2004 - December 2005)
Call Center PC and LAN Support Technician @ (October 2002 - June 2004)
Network Administrator - Biochemistry and Molecular Biology Department @ (August 2001 - May 2002)
Center for Academic Computing - Lab Technician @ (April 1999 - August 2001)
John Casale Education
Penn State University
BS (Management Science and Information Systems)
1997-2001
Montville Township High School
High School Diploma
1994-1997
John Casale Skills
Active Directory
Blackberry
Blackberry Enterprise Server
Call Centers
Cisco Technologies
Citrix
Computer Hardware
Customer Service
Disaster Recovery
Group Policy
Hardware
Help Desk Support
Infrastructure
Laptops
Lotus Notes
Microsoft Office
Networking
Printers
Project Management
SCCM
Software Documentation
Software Installation
System Administration
System Deployment
Team Leadership
Technical Support
Troubleshooting
Unix
VBScript
VMware
VPN
Visio
Windows 7
Windows Server
Windows XP
Writing
Planning
Vendors
Windows
Net
Customer Oriented
Change Control
Access Control
Support Teams
Support Groups
Adoption
Organizational Structure
Microsoft Certified Systems Engineer
Management
Security
Software Audits
Resume
Key Performance Indicators
Desktop Computers
Metrics
Investment Management
Application Packaging
Leadership
Accounting
Market Data
Outages
Escalation
Bloomberg
Engineers
Desktop Support
Engineering
Lake
Consolidation
New Hire Training
Deloitte
Training
Policy
Enterprise Software
End Users
Kimball
Documentation
WSUS
Security Policy
Cisco VPN
Information Technology
Information Security
Boutique
Workstations
DNS
Floors
Communication
LAN
Microsoft Access
New Hires
Paths
Project
Llp
Closures
Mobile Devices
Servers
Cloud Computing
Horizon
Nomad
Project Teams
Packaging
Distribution
Microsoft Windows
Root Cause Analysis
Resources
Tax
Technical Leadership
Microsoft Exchange
Reviews
Security Compliance
Collections
Discovering
Software
Virtualization
MCSA
CompTIA A+
Agents
Administration
Manufacturing
Interviews
Software Implementation
Application Support
Technician
Convenience
Evaluation
Automation
John Casale Summary
John Casale, based in Pittsburgh, PA, US, is currently a Executive Director, Desktop and Mobile Solutions at Mizuho. John Casale brings experience from previous roles at WESCO Distribution, Billtrust, Mizuho Securities USA Inc. and BD. John Casale holds a 1997 - 2001 BS in Management Science and Information Systems @ Penn State University. With a robust skill set that includes Active Directory, Blackberry, Blackberry Enterprise Server, Call Centers, Cisco Technologies and more. John Casale has 1 emails and 1 mobile phone numbers on RocketReach.
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