John Cappello Email & Phone Number
Senior Major Incident Manager - Customer Support @ ServiceNow
5 free lookup(s).
John Cappello Location
- San Diego, CA, US
John Cappello Work
- 2020 - now Senior Major Incident Manager - Customer Support @
- 2013 - 2020 IT Service Manager @
- 2011 - 2013 Senior Manager @
- 2011 - 2011 IT Service Manager @
- 2010 - 2011 IT Service Manager @
- 2008 - 2010 Service Manager @ It Support Pros
- 2007 - 2008 Telecommunications Analyst @ Exclusively Legal Eastridge Group
- 2004 - 2007 Operations Director @
- 1995 - 2002 Director of Technical Services @ The Sutherland Group
- 1986 - 1995 Computer Field Service Manager @
John Cappello Education
- US Air Force Technical School
(Electronics)
1980 - 1981
John Cappello Skills
- ITIL
- Disaster Recovery
- Vendor Management
- Process Improvement
- Troubleshooting
- Systems Analysis
- Air Force
- International
- Obtain
- Yahoo
- Computer Hardware
- Profit
- Sales
- Location
- Applications
- Service Operations
- Fortune 500
- Electronics
- Client Services
- Cell
- Data Systems
- Intergraph
- Detail
- Customer Engineering
- Guidelines
- Performance Appraisal
- Technology Services
- Engineering
- Software
- ISO 9001
- San Diego
- Driving
- Reactivation
- Continuing Education
- Microsoft Word
- Road
- Program Management
- Marketing
- Testing
- Proposal Writing
- New Business Development
- Training
- Policy
- Asset
- Theory
- Application Support
- Technical Support
- Security Clearance
- Contract Requirements
- Budgets
- Technical Services
- Management
- Simulations
- Client Solutions
- Quality Control
- Software Development
- Resume
- Call Centers
- Delivery
- DoD
- Recruiting
- Integration
- Hardware
- Technology Development
- Resource Allocation
- Responsibility
John Cappello Summary
- John Cappello, based in San Diego, CA, US, is currently a Senior Major Incident Manager - Customer Support at Servicenow. John Cappello brings experience from previous roles at Symantec, HCL Technologies, Independent It Consultant/Contractor and Amylin Pharmaceuticals. John Cappello holds a 1980 - 1981 US Air Force Technical School. With a robust skill set that includes ITIL, Disaster Recovery, Vendor Management, Process Improvement, Troubleshooting and more. John Cappello has 3 emails and 3 mobile phone numbers on RocketReach.
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