Director, Contact Center Technical Support and Remote Resolution @ NCR Corporation (November 2012 - February 2017)
Director of Service Operations and Planning @ (December 2007 - November 2012)
Director, Service Training and Development @ (January 2004 - December 2007)
Service Manager @ (November 1999 - November 2003)
John Callen Education
Austin Peay State University
(Electronic TEchnology)
1983-1985
John Callen Skills
Customer Satisfaction
Technical Support
Security
Field Service
Customer Service
Process Improvement
Service Operations
SQL
Program Management
Marketing
Continuous Improvement
Sales
Training
Change Management
Operations
Management
Planning
John Callen Summary
John Callen, based in Canton, OH, US, is currently a Sr Director, Training and Process Improvement at Diebold Nixdorf. John Callen brings experience from previous roles at Diebold Nixdorf, NCR Corporation and Diebold. John Callen holds a 1983 - 1985 Austin Peay State University. With a robust skill set that includes Customer Satisfaction, Technical Support, Security, Field Service, Customer Service and more. John Callen has 1 emails on RocketReach.
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