2014 -
2015 Director of Customer Success and Business Consultant @
2012 -
2014 VP, Customer Experience and Performance Enhancement @
2011 -
2012 VP, Service Delivery @
2004 -
2011 Country Manager @
2000 -
2004 Director of Call Center Operations @
John Callaghan Education
University of Massachusetts Boston
Bachelor of Science (B.S.) (Marketing and Sociology)
Defense Language Institute
Language Certificate (Iranian/Persian Languages, Literatures, and Linguistics)
John Callaghan Skills
Team Building
Account Management
Business Strategy
Start-ups
Inbound Marketing
Mergers
CRM
Call Center
Workforce Management
Customer Retention
Call Centers
Team Management
Telecommunications
Outsourcing
Customer Satisfaction
Operations Management
Management
Team Leadership
BPO
Sales
Strategic Planning
Mergers & Acquisitions
Sales Management
Leadership
Solution Selling
Program Management
Telemarketing
Lead Generation
Service Delivery
Business Development
Customer Experience
Vendor Management
Contact Centers
B2B
Business Process Improvement
Process Improvement
Performance Management
Strategy
Analytics
Marketing
Training
Coaching
Consulting
Recruiting
New Business Development
Customer Service
Change Management
Employee Engagement
Online Advertising
SEO
Corporate Governance
Efficiencies
New York City
Integration
Microsoft Dynamics SL
Customer Success
Profit
Customer Support
Commercial Real Estate
Data Analytics
Approachability
Streamline
Offering
Asia
Strategist
Measurements
Cultivate
Accounts Receivable
B2c
Project Management
Internal Audit
Sociology
Business Expansion
Education
San Jose
Net
Defense
Start Up Consulting
Sales Performance
Onshore
Forming
Texas
Finance
Americas
Savings
Customer Acquisition
End to End
Consumer Products
Science
Marine Corps
Financial Services
Healthcare
Co Sourcing
Geography
Business Services
Hear
Signal
Redundant
P&l Management
Fiscal Policy
Acquisitions
Key Performance Indicators
Cashiering
Site Operations
Benchmarking
System
First Call
Web Design
Communication
Canada
Multi Site
Microsoft Word
Tier 2
Organizational Development
Seasonal
South America
IMS DB/DC
Executive Positions
Poise
Persian
Entertainment
Information Technology
Tax
Cross Cultural
Increasing Productivity
Happiness
Boston
Hospitals
Metrics
Loan Servicing
Re Engineering
Revenue
House
Launching
Process Optimization
Loop
Management Consulting
Reaching
Quality Assurance
Offshore
Execution
Managerial Finance
Outbound Marketing
International
Inpatient
Medical Devices
Restaurants
Las Vegas
Bulgaria
Customer Management
Crypto
Seat
Telephony
10x
Global Services
Collaborative
India
C
Full Service
Farsi
Structure
Design
Continuous Process Improvement
Responsibility
Country
Client Services
Customer Feedback
Negative
Newton
Performance Enhancement
Business Planning
Advertising Agency
Activations
Intelligence
Strategic Business
Software
Rate
Prolific
Net Promoter Score
Contractual Agreements
Outpatient
Board of Directors
Aptitude
Savvy
Image Capture
Strategic Account
Quality Processes
Campaigns
Consumer
Operations
Maine
Funding
Start Ups
Philippines
Barriers
Problem Solving
Hearing
CVS
Margin Improvement
Utilities
Medicine
Team Integration
Vendors
Knowledge Base
Batteries
Insurance
Business Process
IVR
Back Office
Online Retail
Mergers and Acquisitions
Accountability
Seats
John Callaghan Summary
John Callaghan, based in California, United States, is currently a Client Services Manager at Allied Digital Services Limited. John Callaghan brings experience from previous roles at Eargo Hearing, Inc., 411 Locals, Patriot Global Marketing, Inc. and Sutherland Global Services. John Callaghan holds a Bachelor of Science (B.S.) in Marketing and Sociology @ University of Massachusetts Boston. With a robust skill set that includes Team Building, Account Management, Business Strategy, Start-ups, Inbound Marketing and more. John Callaghan has 2 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.