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John Cabuco Location
Valenzuela, NCR, PH
John Cabuco Work
Director of Operations @ (September 2023 - Present)
Senior Operations Manager @ (February 2020 - July 2023)
Unit Head @ (January 2020 - January 2021)
Licensed Financial Consultant @ (August 2018 - December 2019)
Center Manager @ (October 2018 - May 2019)
Project Manager (ROHQ) @ (October 2017 - October 2018)
Operations Manager @ (July 2015 - August 2017)
Compliance Auditor @ (July 2015 - September 2016)
Associate Manager @ The Minacs Group (April 2014 - June 2015)
Business Consultant @ (January 2014 - January 2015)
Site Director @ (January 2013 - October 2013)
Operations Manager @ (January 2010 - January 2013)
Business Development Manager @ ACME BPO Consulting, Inc. (January 2009 - January 2010)
Project Manager @ ACME BPO Consulting, Inc. (January 2009 - January 2010)
Performance Assessment Supervisor @ (February 2004 - January 2010)
TSR and CSR and Email Support @ ICT Marketing Services (April 2003 - January 2004)
John Cabuco Education
De La Salle University
Bachelor of Arts (Economics & Political Science)
1997-2000
La Salle Green Hills
High School Diploma
1993-1997
De La Salle University
Economics
De La Salle University
Bachelor of Arts - BA (Economics)
1997
John Cabuco Skills
Customer Relations
Enterprise Software
Marketing ROI
Service Providers
Feedback
Project Planning
Business Management
Outsourcing
Operations Management
Call Center
Outbound
Quality Management
Inbound
Offshore Project Management
Project Implementation
BPO
Customer Satisfaction
Change Management
Global Business Development
Intelligent
Analysis
Artificial Intelligence (AI)
Back Office
Billing
Budgeting
Business Process Improvement
Client Services
Customer Experience
Customer Retention
Data Analysis
Deployment
Employee Relations
IT Service Management
ITIL Service Operations
Job Descriptions
Management
Management Consulting
Microsoft Power BI
Offshore
Offshoring
Online Marketing
Optimization
People Management
Performance Management
Policy
Process Improvement
Product Development
Project Management
Project Portfolio Management
Service Delivery
Small Business
Statistics
Strategic Planning
Team Leadership
Team Management
Vendor Management
VoIP
Operations
Bpo Operations
John Cabuco Summary
John Cabuco, based in Valenzuela, NCR, PH, is currently a Director of Operations at enablesGROUP. John Cabuco brings experience from previous roles at IBEX, AXA, Sun Life Financial and Teleperformance Philippines. John Cabuco holds a 1997 - 2000 Bachelor of Arts in Economics & Political Science @ De La Salle University. With a robust skill set that includes Customer Relations, Enterprise Software, Marketing ROI, Service Providers, Feedback and more. John Cabuco has 2 emails on RocketReach.
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