John Bye Email

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Queue Manager and Tier 2 Technician @ (June 2023 - Present)
System Administrator || Software Developer @ Gleason Research Associates, Inc. (February 2023 - May 2023)
O365 Technician supporting NASA (M365 Administration and Support) @ (September 2019 - May 2022)
Helpdesk Analyst supporting USACE @ (March 2019 - September 2019)

Active Directory
Active DoD Secret Clearance
Adobe Acrobat
Android
Automotive Aftermarket
Automotive Electronics
Automotive Parts
Automotive Repair
Automotive Sales
Azure Active Directory
Azure Advanced Threat Protection
BMC Remedy Ticketing System
Box File Transfer (box.com)
Cisco AnyConnect VPN
Coaching & Mentoring
Cybersecurity
Cybersecurity Incident Response
Desktop Application Support
Directory and Resource Administrator (DRA)
Druva Enterprise Cloud Backup
Entrust PKI
Exchange Management Console (EMC)
Exchange Online PowerShell
Exchange admin center (mail flow)
IT Operations
IT Operations Management
IT Service Management
Identity, Credential, and Access Management (ICAM) at NASA
Jamf
Jetpack Compose 1.2
Linux
Mac
Message trace (Exchange / O365)
Microsoft 365 admin center
Microsoft Azure
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Mobile Device Management
Multi-task & Handle High-volume Workloads
NASA Access Launchpad
NASA IdMAX - id.nasa.gov; idmax.nasa.gov
Office 365 Administration
Public Trust
Pulse Secure VPN Client
RSA SecurID Management Console
SQL Server Management Studio
ServiceNow
SharePoint
Symantec Endpoint Protection
Team Leadership
Teams Audio Conferencing Administation & Support
Teams Communications Support Specialist
Technical Documentation
The System for Administration, Training, and Educational Resources for NASA (SATERN)
UpdateMyDL
Windows Server
Workload Prioritization
iOS

John Bye, based in Hartselle, AL, US, is currently a Queue Manager and Tier 2 Technician at EMCO Technologies. John Bye brings experience from previous roles at Gleason Research Associates, Inc. and EMCO Technologies. With a robust skill set that includes Active Directory, Active DoD Secret Clearance, Adobe Acrobat, Android, Automotive Aftermarket and more. John Bye has 2 emails on RocketReach.