John Burns Email & Phone Number
Director of Implementation and Support Services @ Sentact
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John Burns Location
- Freedom, PA, US
John Burns Work
- 2019 -now Director of Implementation and Support Services @
- 2017 -2019 Professional Services Consultant @
- 2012 -2017 Customer Support and QA @
John Burns Education
- Indiana University of Pennsylvania
Bachelor of Arts (B.A.) (History)
2005-2009
John Burns Skills
- Cross-Functional Team Management
- Client Retention
- Strategic Planning
- KPI Reporting
- Planning Budgeting & Forecasting
- Software Project Management
- Professional Services
- Customer Retention
- Configuration Management
- Software Updates
- Client Success
- Help Desk Management
- Reporting & Analysis
- Customer Satisfaction
- Project Management
- Cross-functional Team Leadership
- Quality Assurance
- Troubleshooting
- Microsoft SQL Server
- Microsoft Office
- Management
- Team Leadership
- Process Improvement
- Task Management
- Help Desk Support
- Quick Study
- Supply Chain Software
- Leadership
- Strategy
- Customer Support
- Customer Experience
- Customer Service Management
- Healthcare Information Technology (HIT)
- Task Driven
- Team Building
- Consulting
- Zendesk
- Information Technology
- SQL
- Product Management
- Technical Support
- Database Queries
John Burns Summary
- John Burns, based in Freedom, PA, US, is currently a Director of Implementation and Support Services at Sentact. John Burns brings experience from previous roles at Ivalua and Directworks. John Burns holds a 2005 - 2009 Bachelor of Arts (B.A.) in History @ Indiana University of Pennsylvania. With a robust skill set that includes Cross-Functional Team Management, Client Retention, Strategic Planning, KPI Reporting, Planning Budgeting & Forecasting and more. John Burns has 2 emails and 1 mobile phone numbers on RocketReach.
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