John Brunkard Email & Phone Number
Senior Associate (Client and Customer Success Practice) @ Salamander Advisory Services
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John Brunkard Location
- Singapore
John Brunkard Work
- Senior Associate (Client and Customer Success Practice) @ (January 2024 - Present)
- Mentor and Coach and Owner @ (January 2009 - Present)
- Member @ (June 2026 - Present)
- Head of Customer Strategy and Success (Asia) @ (January 2025 - January 2026)
- Vice President of Customer Success, APAC and Japan @ (January 2024 - January 2024)
- Senior Director and Head of Customer Success, APAC and Japan @ (January 2021 - January 2024)
- Head of Customer Success and Technical Account Management, Asian Growth and Emerging Markets @ (January 2019 - January 2021)
- VP and Head of Customer Operations and Service Delivery @ (January 2018 - January 2019)
- Director Enterprise Customer Support (APAC) at Symantec (incl. Blue Coat Systems) @ (January 2011 - January 2018)
- Director and Head of Customer Support and Success - APAC @ (January 2011 - January 2016)
- Director Services, Support and Success (Asia Pacific and Japan) @ (January 2007 - January 2010)
- Director, Software Engineering Strategist @ (January 2006 - January 2007)
- Staff Program Manager (IT Innovation) @ (January 2005 - January 2006)
- Head of Global PMO and Service Delivery (IT Services) @ (January 2002 - January 2005)
- Head of Systems Engineering APAC (Communications Platform Group) @ (January 2000 - January 2002)
- Director, Technical Services and Customer Support APAC (Dialogic Acquired by Intel in June 1999) @ (January 1998 - January 2000)
John Brunkard Education
- National University of Singapore
MSc (Management of Technology)
- Trinity College Dublin
BSc (Electrical/Electronic Engineering)
- Technological University Dublin
Diploma (Telecommunications, Electronics)
John Brunkard Skills
- Program Management
- Project Management
- People Management
- People Development
- Technical Support
- Customer Service
- ITIL Process
- ITIL Certified
- Contact Centers
- Asian Business
- Japanese business culture
- Telecommunications
- Management
- ITIL
- Product Management
- Team Management
- Process Improvement
- Pre-sales
- CRM
- Build Strong Teams
- Multi-cultural team building
- Prince Practitioner
- Retention Approaches
- Call Centers
- Professional Services
- Mobile Devices
- IT Service Management
- PMP
- Committed to Customer Satisfaction
- Software Development
- PMO
- Service Delivery
- Project Portfolio Management
- Leadership
- Project Planning
- Security
- Enterprise Software
- Operations Management
- Vendor Management
- Data Center
- Managed Services
- Outsourcing
- Troubleshooting
- SaaS
- Integration
- VoIP
- Unified Communications
- Wireless
- IP
- IT Management
- Customer Experience
- Pre Sales
- Customer Loyalty Management
- Multi Cultural Team Building
- Strategic Planning
- Business Analysis
- Strategy
- Sales
John Brunkard Summary
- John Brunkard, based in Singapore, is currently a Senior Associate (Client and Customer Success Practice) at Salamander Advisory Services - Helping technology companies realise ambitions. John Brunkard brings experience from previous roles at Mentor Consulting, Customer Success Collective, Adobe and Sitecore. John Brunkard holds a MSc in Management of Technology @ National University of Singapore. With a robust skill set that includes Program Management, Project Management, People Management, People Development, Technical Support and more. John Brunkard has 3 emails and 2 mobile phone numbers on RocketReach.
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