John Bottomley Email & Phone Number
Global Head of Customer Success @ Nextbase
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John Bottomley Location
- Cheltenham, GB
John Bottomley Work
- Global Head of Customer Success @ (January 2026 - Present)
- Global Head of Customer Experience @ (October 2022 - January 2026)
- Head of Customer Experience @ (March 2021 - October 2022)
- Head of Customer Contact @ (March 2018 - March 2021)
- Senior Manager - Customer Experience @ (January 2017 - March 2018)
- Senior Manager Customer Success @ (April 2016 - January 2017)
- Senior Operations Manager @ (August 2013 - April 2016)
- Operations Manager @ (January 2012 - March 2013)
- Various roles @ (April 2007 - January 2012)
John Bottomley Education
- Lliswerry High School 1999-2005
John Bottomley Skills
- Account Management
- Banking
- Business Development
- Business Metrics
- Business Relationship Management
- CRM
- Call Centers
- Coaching
- Communication
- Complaint Management
- Conflict Resolution
- Contact Centers
- Customer Advocacy
- Customer Contact
- Customer Engagement
- Customer Experience
- Customer Journeys
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Dispute Resolution
- Identifying Trends
- Insurance
- Journey Mapping
- KPI Implementation
- Key Metrics
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- Market Analysis
- Marketing
- Operations Administration
- Operations Management
- Project Management
- Regulatory Requirements
- Root Cause
- Sales
- Salesforce.com
- Service Delivery
- Service-Level Agreements (SLA)
- Strategic Leadership
- Subject Matter Experts
- Team Leadership
- Team Management
- Telecommunications
- Ticketing Systems
- Time Management
- Training Plans
- forecasting and planning
- Customer Relationship Management Crm
- Incident Management
- Training
- Change Management
- Customer Relationship Management
John Bottomley Summary
- John Bottomley, based in Cheltenham, GB, is currently a Global Head of Customer Success at Nextbase. John Bottomley brings experience from previous roles at Nextbase, Levelise, Ecotricity and Zellis. John Bottomley holds a 1999 - 2005 Lliswerry High School. With a robust skill set that includes Account Management, Banking, Business Development, Business Metrics , Business Relationship Management and more. John Bottomley has 1 emails on RocketReach.
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