John Bostock Email
IT Service Management Leader | ITSM Transformation and Practical AI Adoption | Mining and Enterprise
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John Bostock Location
- Perth, WA, AU
John Bostock Work
- IT Service Management Leader | ITSM Transformation and Practical AI Adoption | Mining and Enterprise @ Agentic ITSM (September 2023 - Present)
- Principal Advisor Service Management (Global) - Championed Rio Tinto's Service Catalogue Evolution @ (April 2019 - September 2023)
- Superintendent Service Delivery - Realised $1.5M Savings through Hybrid Support Model @ (August 2018 - April 2019)
- Specialist Service Management - Strengthened Partner Relationships and Optimised Network Costs @ (May 2014 - August 2018)
- IT Manager Asia Pacific Region @ (May 2012 - February 2014)
- IT Manager | Operations and Infrastructure Manager | Network Manager | Service Delivery @ (April 2006 - May 2012)
John Bostock Education
- Brunel Technical College
Diploma
John Bostock Skills
- Disaster Recovery
- ITIL
- Data Center
- IT Service Management
- IT Operations
- Integration
- Security
- IT Management
- Microsoft Exchange
- System Administration
- WAN
- Infrastructure
- ITIL v3 Foundations Certified
- Cisco Technologies
- Citrix
- Microsoft Technologies
- Network Administration
- Strategic Planning
- IT Strategy
- Network Security
- VMware ESX
- Virtualization
- Operating Systems
- VMware Infrastructure
- Technical Support
- Software Installation
- SharePoint
- Blackberry Enterprise Server
- Information Security
- IT Financial Management
- Information Technology
- Wireless Networking
- Project Delivery
- ERP
- Business Continuity
- Incident Management
- IT ops. and infrastructure
- Mining industry
- Business partnerships
- Relationship Management
- Performance Improvement
- Service Management.
- Customer Satisfaction
- IT Cost Optimization
- Project Management
- ITIL COBIT
- Cost Rationalisation
- Team Leadership
- Service desk operations
- Security/risk compliance
- Technology
- Communications
- Program Manager
- Change Management
- Training
- Service Management
- Nickel
John Bostock Summary
- John Bostock, based in Perth, WA, AU, is currently a IT Service Management Leader | ITSM Transformation and Practical AI Adoption | Mining and Enterprise at Agentic ITSM. John Bostock brings experience from previous roles at Rio Tinto and Cleveland-Cliffs. John Bostock holds a Diploma @ Brunel Technical College. With a robust skill set that includes Disaster Recovery, ITIL, Data Center, IT Service Management, IT Operations and more. John Bostock has 1 emails on RocketReach.
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