John Booth Email
Business and Innovation Centre Leader @ Oxford Innovation Space
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John Booth Location
- United Kingdom
John Booth Work
- Business and Innovation Centre Leader @ (September 2013 - Present)
- Business and Innovation Centre Leader @ (September 2013 - Present)
- Project Coordinator @ NHS Stockport PCT (April 2012 - September 2013)
- Head of Contact Centre @ (July 2010 - January 2011)
- Head of Business and Escalated Complaint Handling @ (August 2004 - July 2010)
- Head of Salford and Bangor Contact Centres @ Royal Mail Group (January 2001 - January 2004)
- Various roles including Head of Customer Service Northern England, Scotland and NI. @ Various Customer Service (January 1990 - January 2000)
John Booth Education
- Stockport College
ECDL
2011-2011 - Post Office Training and Development Group
BTEC Certificate In Assessor Training
2000-2000 - City and Guilds
Recruitment and Interviewing Skills
1993-1993 - Stockport College
Association of Accounting Technicians
1990-1992 - Reddish Vale
English Maths History
1972-1977
John Booth Skills
- Business Planning
- Business Process Improvement
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Human Resources
- Leadership
- Management
- Mentoring
- Negotiation
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Service Delivery
- Stakeholder Management
- Start-ups
- Team Leadership
- Team Management
- Start Ups
- Services
John Booth Summary
- John Booth, based in United Kingdom, is currently a Business and Innovation Centre Leader at Oxford Innovation Space. John Booth brings experience from previous roles at Stockport Business and Innovation Centre, NHS Stockport PCT and Royal Mail. John Booth holds a 2011 - 2011 ECDL @ Stockport College. With a robust skill set that includes Business Planning, Business Process Improvement, Call Center, Call Centers, Change Management and more. John Booth has 2 emails on RocketReach.
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