John Bevilacqua Email & Phone Number
SVP, Product Management Group Manager @ PNC
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John Bevilacqua Location
- Cleveland, OH, US
John Bevilacqua Work
- SVP, Product Management Group Manager @ (September 2020 - Present)
- VP, Vendor Relationship Owner @ (January 2019 - September 2020)
- VP, Technology Manager @ (September 2015 - December 2018)
- VP, Business Systems Analyst Lead @ (September 2012 - September 2015)
- Officer, Contact Center Application Manager @ (April 2010 - September 2012)
- Officer, Contact Center System Strategist @ (January 2007 - April 2010)
- Contact Center Administrator @ (February 2006 - December 2006)
- Delinquent Account Specialist @ (April 2004 - January 2006)
John Bevilacqua Education
- Cleveland State University
Bachelor of Business Administration (BBA) (Operations Management and Business Statistics)
2001-2005
John Bevilacqua Skills
- Avaya Predictive Dialer Configuration (Enterprise Support Partner)
- Avaya Predictive Dialer Support
- Avaya CMS Supervisor Support
- Microsoft SQL Server
- Microsoft Excel
- Avaya IP Telephony
- VPI Performance
- Data Visualization
- Presentation Design
- IVR
- Call Center
- NICE Call Recording
- Verint Call Recording
- Predictive Dialers
- Avaya
- Access
- SDLC
- Requirements Gathering
- Business Requirements
- Functional Requirements
- Non-Functional Requirements
- Contact Centers
- IVR Integration
- Call Centers
- Analysis
- Banking
- Leadership
- Customer Service
- Mortgage Lending
- Risk Management
- Data Analysis
- Credit
- Loans
- Financial Services
- Forecasting
- Management
- SQL
- Avaya Predictive Dialer Configuration Enterprise Support Partner
- Strategy
- Technology
- Sales
- Non Functional Requirements
- Network Architecture
- Avaya Predictive Dialer Configuration
John Bevilacqua Summary
- John Bevilacqua, based in Cleveland, OH, US, is currently a SVP, Product Management Group Manager at PNC. John Bevilacqua brings experience from previous roles at PNC. John Bevilacqua holds a 2001 - 2005 Bachelor of Business Administration (BBA) in Operations Management and Business Statistics @ Cleveland State University. With a robust skill set that includes Avaya Predictive Dialer Configuration (Enterprise Support Partner), Avaya Predictive Dialer Support, Avaya CMS Supervisor Support, Microsoft SQL Server, Microsoft Excel and more. John Bevilacqua has 2 emails and 4 mobile phone numbers on RocketReach.
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