John Bastidas Email

Head of Public Service Quality @ Ministerio del Trabajo Ec

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John Bastidas Location

Quito, EC

John Bastidas Work

Head of Public Service Quality @ (July 2026 - Present)
Director of Administrative Simplification and E-Governance @ (September 2025 - June 2026)
Chief Technology Officer @ (January 2024 - June 2024)
Project Manager @ (July 2023 - January 2024)
Business Analyst - Telecoms Solutions @ (April 2021 - December 2022)
Customer Support and Senior Bussiness Analyst BSS and Project Manager @ Independent (May 2020 - April 2021)
Customer Support Lead BSS @ (October 2017 - May 2020)
Senior Business Analyst BSS @ (October 2015 - October 2017)
Production Manager IT - BSS Operation Manager @ (September 2010 - September 2015)
Senior Change Manager - Project Manager @ (January 2004 - August 2010)
Microsoft Sales Manager @ (June 2002 - October 2003)

John Bastidas Education

Instituto Universitario de Posgrados
Mastery Strategy Direction and Project Management (Project Management)
2009-2010
Pontificia Universidad Católica del Ecuador
Computer Engineering
1992-2000

John Bastidas Skills

Administración y dirección de empresas
Agile Methodologies
Amazon Web Services (AWS)
Analytical Skills
Análisis de negocio
Artificial Intelligence (AI)
Biblioteca de infraestructura de tecnologías de información
Business Process Design
Business Transformation
Change Management
Charging
Ciclo de vida de desarrollo de software (SDLC)
Cloud Computing
Computer Science
Comunicación inalámbrica
Coordinación de proyectos
Copilot
Creación y desarrollo de empresas
Cross-functional Team Leadership
Customer Service Management
Decision-Making
Digital Transformation
Dirección de proyectos
Dirección y desarrollo de equipos de trabajo
Dispositivos móviles
Engineering Management
Estrategia empresarial
Executive Leadership
GSM
Gestión de productos
Gestión de proyectos
Gestión de relaciones con clientes (CRM)
Gestión de servicios de TI
IT Strategy
ITIL
Inglés
Liderazgo
Liderazgo de equipos
M365
Microsoft Excel
Microsoft Office
Microsoft Power Platform
Microsoft Project
Negociación
New Business Development
Organizational Transformation
Planificación de proyectos
Procesos de negocio
Product Management
Product Owner
Project Governance
Project Management
Quality of Service (QoS)
Resolución de problemas
SQL
Scrum
Scrum Master
Security Awareness
Servicio de atención al cliente
Servicios con valor añadido
Sistema global para las comunicaciones móviles
Sistemas de soporte al negocio
Strategic Planning
Team Leadership
Team Management
Technical Project Management
Telecommunications
Telecommunications Billing
Telecomunicaciones
Troubleshooting
eTOM
VAS
SID
NGOSS
IP
Interconnect
Protocolos de Internet

John Bastidas Summary

John Bastidas, based in Quito, EC, is currently a Head of Public Service Quality at Ministerio del Trabajo Ec. John Bastidas brings experience from previous roles at Ministerio de Telecomunicaciones y de la Sociedad de la Información, Inova Solutions En Español and Netcracker Technology. John Bastidas holds a 2009 - 2010 Mastery Strategy Direction and Project Management in Project Management @ Instituto Universitario de Posgrados. With a robust skill set that includes Administración y dirección de empresas, Agile Methodologies, Amazon Web Services (AWS), Analytical Skills, Análisis de negocio and more. John Bastidas has 2 emails on RocketReach.