John Ballou Email & Phone Number
Senior Vice President CPS @ Goldman Sachs
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John Ballou Location
- Salt Lake City, UT, US
John Ballou Work
- Senior Vice President CPS @ (August 2023 - Present)
- Adjunct Instructor @ (May 2018 - December 2025)
- Vice President Operations @ (September 2021 - August 2023)
- Lean Management System Architect and Master Coach @ (October 2018 - September 2021)
- Regional Operations Director @ (January 2005 - January 2018)
- Director of Operations @ Hispanic Teleservices (April 2002 - May 2005)
- Sr. Operations Manager @ Convergys (January 1997 - January 2002)
John Ballou Education
- Westminster University
Master of Business Administration - MBA
- Westminster University
Mastering Leaderhip Certificate
- Westminster University
Bachelor’s Degree (Business Administration and Management, General)
John Ballou Skills
- Call Center
- Workforce Management
- BPO
- Vendor Management
- Customer Experience
- Process Improvement
- Call Centers
- Credit Cards
- Outsourcing
- Customer Satisfaction
- Operations Management
- Telemarketing
- Performance Management
- CRM
- Analytics
- Financial Services
- Team Building
- Business Analysis
- Banking
- Credit
- Business Process Improvement
- Strategy
- Customer Retention
- Cross-functional Team Leadership
- Executive Management
- Leadership
- Team Management
- P&L Management
- Team Leadership
- Training
- Management
- Business Process Outsourcing (BPO)
- Cross Functional Team Leadership
- Business Process Outsourcing Bpo
- Project Management
- Operations
- Higher Education
- Business Process
- Cross Functional Team
- New Business Development
- Business Process Outsourcing
John Ballou Summary
- John Ballou, based in Salt Lake City, UT, US, is currently a Senior Vice President CPS at Goldman Sachs. John Ballou brings experience from previous roles at Westminster College, Green Dot Corporation and Discover Financial Services. John Ballou holds a Master of Business Administration - MBA @ Westminster University. With a robust skill set that includes Call Center, Workforce Management, BPO, Vendor Management, Customer Experience and more. John Ballou has 3 emails and 3 mobile phone numbers on RocketReach.
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