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John Ashworth Location
Perth, GB
John Ashworth Work
Commercial Analytics @ (July 2019 - Present)
On assignment: Client and Business Development Insight and MI, HSBC Securities Services @ (October 2017 - June 2019)
On assignment: Global Contact Centre Insight, Customer Experience and Reporting Development @ (August 2015 - September 2017)
Head of Insight, Tesco Customer Service Centres @ (January 2008 - June 2015)
Independent Consultant @ multiple businesses (January 2005 - December 2007)
Insight and Planning Manager @ Scottish & Newcastle (March 2001 - September 2004)
Commercial Insight Manager @ (March 1999 - March 2001)
John Ashworth Education
Henley Business School
MBA (Strategy, Marketing, Finance)
1998-1999
Heriot-Watt University
BSc (Brewing)
1984-1987
John Ashworth Skills
Leadership
Customer Experience
Stakeholder Management
Retail
Forecasting
Customer Satisfaction
Market Research
Team Management
Team Leadership
Speech Analytics
NPS
Strategy
Customer Research
Data Architecture
FMCG
Contact Centers
Customer Insight
Program Management
Change Management
MBA
Market Analysis
Social Media Analytics
Business Process Improvement
Management
Big Data Analytics
Marketing Research
Performance Management
John Ashworth Summary
John Ashworth, based in Perth, GB, is currently a Commercial Analytics at The House of Bruar. John Ashworth brings experience from previous roles at HSBC Global Banking and Markets, Virgin Atlantic Airways, Tesco and multiple businesses. John Ashworth holds a 1998 - 1999 MBA in Strategy, Marketing, Finance @ Henley Business School. With a robust skill set that includes Leadership, Customer Experience, Stakeholder Management, Retail, Forecasting and more. John Ashworth has 1 emails and 1 mobile phone numbers on RocketReach.
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