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John Aro Location
Valenzuela, NCR, PH
John Aro Work
2023 -now Tier III HelpDesk Technician @
2020 -2024 Operations Manager @
2020 -2020 Information Technology Service Desk Team Lead @
2018 -2020 Tier 3 Service Desk Admin @
2017 -2018 Service Desk Analyst @
2015 -2017 IT Analyst @
2015 -2015 Technical Support Specialist @
2011 -2014 Service Desk Analyst @
2010 -2011 Technical Support Analyst @
2007 -2010 Technical Support Engineer @ Sykes Philippines
2005 -2006 Technical Support Analyst @
John Aro Education
Eulogio "Amang" Rodriguez Institute of Science and Technology, Cavite
(Mathematics)
2002-2005
John Aro Skills
IT Service Management
IT Hardware Support
IT Management Software
Computer Hardware Troubleshooting
Networking
Remote Troubleshooting
Remote Desktop
Remote Access
Remote User Support
Windows Remote Desktop
Active Directory
Active Directory Experience
ServiceNow
WebEx
SharePoint
Password Resets
Password Recovery
Bluecoat
CSAT
Quality Assurance
Service Desk
Troubleshooting
Information Technology
Hardware Support
Technical Support
System Administration
Microsoft Office
Computer Hardware
IT Management
Performance Management
John Aro Summary
John Aro, based in Valenzuela, NCR, PH, is currently a Tier III HelpDesk Technician at Technology Elite - Build Your Elite Team (ISO27001). John Aro brings experience from previous roles at Premier BPO, Inc., Acquire BPO and FIS. John Aro holds a 2002 - 2005 Eulogio "Amang" Rodriguez Institute of Science and Technology, Cavite. With a robust skill set that includes IT Service Management, IT Hardware Support, IT Management Software, Computer Hardware Troubleshooting, Networking and more. John Aro has 2 emails and 4 mobile phone numbers on RocketReach.
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