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John Aro Location
Valenzuela, NCR, PH
John Aro Work
Tier III HelpDesk Technician @ (July 2023 - Present)
Operations Manager @ (November 2020 - July 2024)
Information Technology Service Desk Team Lead @ (August 2020 - November 2020)
Tier 3 Service Desk Admin @ (June 2018 - August 2020)
Service Desk Analyst @ (August 2017 - May 2018)
IT Analyst @ (November 2015 - August 2017)
Technical Support Specialist @ (June 2015 - October 2015)
Service Desk Analyst @ (January 2011 - December 2014)
Technical Support Analyst @ (August 2010 - October 2011)
Technical Support Engineer @ Sykes Philippines (July 2007 - May 2010)
Technical Support Analyst @ (October 2005 - December 2006)
John Aro Education
Eulogio "Amang" Rodriguez Institute of Science and Technology, Cavite
(Mathematics)
2002-2005
John Aro Skills
IT Service Management
IT Hardware Support
IT Management Software
Computer Hardware Troubleshooting
Networking
Remote Troubleshooting
Remote Desktop
Remote Access
Remote User Support
Windows Remote Desktop
Active Directory
Active Directory Experience
ServiceNow
WebEx
SharePoint
Password Resets
Password Recovery
Bluecoat
CSAT
Quality Assurance
Service Desk
Troubleshooting
Information Technology
Hardware Support
Technical Support
System Administration
Microsoft Office
Computer Hardware
IT Management
Performance Management
John Aro Summary
John Aro, based in Valenzuela, NCR, PH, is currently a Tier III HelpDesk Technician at Technology Elite - Build Your Elite Team (ISO27001). John Aro brings experience from previous roles at Premier BPO, Inc., Acquire BPO and FIS. John Aro holds a 2002 - 2005 Eulogio "Amang" Rodriguez Institute of Science and Technology, Cavite. With a robust skill set that includes IT Service Management, IT Hardware Support, IT Management Software, Computer Hardware Troubleshooting, Networking and more. John Aro has 2 emails and 4 mobile phone numbers on RocketReach.
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