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John Apple Location
Raleigh, NC, US
John Apple Work
Manager, Technical Support @ (July 2025 - Present)
Interim Manager, Technical Support @ (January 2025 - July 2025)
Senior Customer Success Architect @ (February 2024 - January 2025)
Senior Customer Success Architect @ (August 2023 - February 2024)
Senior Technical Support Engineer and Architect @ (April 2020 - August 2023)
Senior Cloud Consultant @ (April 2019 - April 2020)
Cloud Consultant @ (June 2017 - April 2019)
Cloud Orchestration Hub Team @ (October 2016 - June 2017)
Systems Integration Specialist - TADDM @ (October 2015 - October 2016)
Systems Management Integration, TADDM @ (May 2015 - October 2015)
Special Project SME - Midrange Automation @ (January 2015 - July 2015)
Systems Management Specialist, IBM Endpoint Manager @ (January 2015 - June 2015)
Performance and Capacity Management Services Manager @ (August 2014 - January 2015)
Service Delivery Manager - Service Catalogue @ (July 2013 - August 2014)
Service Delivery Manager - EPS Onboarding @ (April 2013 - July 2013)
Service Delivery Manager - Security @ (May 2012 - April 2013)
Service Delivery Manager - Provisioning @ (October 2010 - May 2012)
Middleware and Monitoring Administrator, Webmaster, Process and Innovation Team member @ (January 2010 - November 2010)
Middleware and Monitoring Admin @ (February 2009 - May 2010)
UNIX Administrator @ (June 2007 - January 2009)
IT Manager @ The Godfrey Group (May 2007 - June 2007)
Network and Systems Administrator @ IBLP - Verity (May 2006 - September 2006)
John Apple Education
North Carolina State University
Master Of Business Administration (Business Administration)
2008-2010
Excelsior College
Bachelor Of Science (Computer Information Systems)
2004-2006
John Apple Skills
IT Operations
Service Delivery
Incident Management
Integration
ITIL
Security
IT Service Management
IT Strategy
AIX
Unix
Technical Support
Service Management
Windows Server
Solaris
Databases
Linux
Cisco Technologies
Software Documentation
Disaster Recovery
IT Management
Infrastructure
Network Security
Middleware
Outsourcing
Firewalls
Provisioning
Solution Architecture
Servers
Process Improvement
Netcool
Hardware
Data Center
IIS
Virtualization
IT Outsourcing
Enterprise Architecture
Change Management
Data Migration
System Deployment
Networking
Sla
VMware
Problem Management
Release Management
Computer Security
Perl Automation
ITM6
TADDM
Performance and Capacity Management
IBM AIX
Lotus Notes
Sales
Ceph
Marketing
Capacity Management
OpenStack
Business Process Improvement
System Architecture
John Apple Summary
John Apple, based in Raleigh, NC, US, is currently a Manager, Technical Support at Red Hat. John Apple brings experience from previous roles at Red Hat. John Apple holds a 2008 - 2010 Master Of Business Administration in Business Administration @ North Carolina State University. With a robust skill set that includes IT Operations, Service Delivery, Incident Management, Integration, ITIL and more. John Apple has 2 emails and 2 mobile phone numbers on RocketReach.
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