John Andres Email
Vice President Data Governance and Data Quality @ Citi
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John Andres Location
- Taguig, NCR, PH
John Andres Work
- Vice President Data Governance and Data Quality @ (January 2023 - Present)
- Director, Reporting, Data Analytics and Business Intelligence @ (January 2021 - December 2022)
- Director, Data Analytics, Reporting and Business Intelligence @ (September 2015 - January 2021)
- Associate Director, Contact Center - Life and Health Insurance @ (October 2012 - August 2015)
- Operations Manager @ (April 2010 - October 2012)
- Workforce Manager @ (April 2009 - April 2010)
- Unit Manager @ (February 2007 - April 2009)
- Team Leader @ (April 2004 - February 2007)
- Customer Service Representative @ (April 2003 - April 2004)
John Andres Education
- Northwestern University - Kellogg School of Management 2022-2022
- San Beda University
John Andres Skills
- Consumer Services
- Services
- Leadership
- Team Building
- Call Center
- Budget
- Adaptive Leadership
- NICE Call Recording
- Forecasting
- Customer Satisfaction
- Business Analysis
- Communication
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Tableau
- Strategic Planning
- Strategy
- Avaya CMS
- Aspect WFM
- Performance Management
- Talent Management
- Subject Matter Experts
- Microsoft Office
- Microsoft Word
- Operations Management
- Contact Centers
- Challenging Environment
- Microsoft Excel
- Senior Stakeholder Management
- Training
- Change Management
- Executive Leadership
- Customer Service
- Business Intelligence
- Verint
- Business Process Improvement
- Strategic Thinking
- Management
- Teamwork
- Nexidia Speech Analytics
- Project Management
- Coaching
- Organizational Leadership
- Call Centers
- Big Data Analytics
- Microsoft Power Bi
John Andres Summary
- John Andres, based in Taguig, NCR, PH, is currently a Vice President Data Governance and Data Quality at Citi. John Andres brings experience from previous roles at Accenture and AIG. John Andres holds a 2022 - 2022 Northwestern University - Kellogg School of Management. With a robust skill set that includes Consumer Services, Services, Leadership, Team Building, Call Center and more. John Andres has 3 emails on RocketReach.
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