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John Amour Location
Coatesville, PA, US
John Amour Work
2025 -now Head of Participant Strategy and Experience Business Management @
2022 -2025 Senior Manager B2C Journeys @
2020 -2022 Senior Manager Strategic Sourcing @
2017 -2020 Senior Program Manager @
2016 -2017 Lean Enterprise Product Owner @
2012 -2016 Call Center Manager @
2010 -2012 Six Sigma Black Belt @
2006 -2010 Project Delivery Manager @
John Amour Education
East Stroudsburg University of Pennsylvania
Sociology
1996-1998
Lock Haven University of Pennsylvania
Bachelor of Arts (B.A.) (Sociology)
1993-1996
John Amour Skills
Business Planning
Operational Strategy
Service Levels
Technical Project Management
Workforce Management
Confidentiality
Stakeholder Management
Executive Visibility
Strategic Thinking
Communication
Decision Quality
Easily Adaptable
Customer-focused Service
Quality Improvement
Customer Success
Key Performance Indicators
Customer Experience Management
Product Management
Organizational Leadership
Design Thinking
Lean Six Sigma
Executive Management
Thought Leadership
People Management
Strategic Partnerships
Contract Negotiation
Strategic Influence
Customer Experience
Information Technology
Client Relations
Agile Methodologies
Outcome focused
Process Improvement
Project Management
Relationship Management
Financial Services
Business Analysis
Mutual Funds
Change Management
Risk Management
Six Sigma
Leadership
Business Process Improvement
Analysis
Team Management
Program Management
Vendor Management
Strategy
Management
Business Relationship Management
Business Strategy
Series 63
Investments
Team Building
Microsoft Word
Business Process
Project Planning
Product Development
Research
John Amour Summary
John Amour, based in Coatesville, PA, US, is currently a Head of Participant Strategy and Experience Business Management at Vanguard. John Amour brings experience from previous roles at Vanguard. John Amour holds a 1996 - 1998 Sociology @ East Stroudsburg University of Pennsylvania. With a robust skill set that includes Business Planning, Operational Strategy, Service Levels, Technical Project Management, Workforce Management and more. John Amour has 2 emails and 2 mobile phone numbers on RocketReach.
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