John Amour Email & Phone Number
Head of Participant Strategy and Experience Business Management @ Vanguard
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John Amour Location
- Coatesville, PA, US
John Amour Work
- Head of Participant Strategy and Experience Business Management @ (January 2025 - Present)
- Senior Manager B2C Journeys @ (February 2022 - June 2025)
- Senior Manager Strategic Sourcing @ (July 2020 - February 2022)
- Senior Program Manager @ (March 2017 - July 2020)
- Lean Enterprise Product Owner @ (June 2016 - March 2017)
- Call Center Manager @ (May 2012 - June 2016)
- Six Sigma Black Belt @ (February 2010 - May 2012)
- Project Delivery Manager @ (June 2006 - January 2010)
John Amour Education
- East Stroudsburg University of Pennsylvania
Sociology
1996-1998 - Commonwealth University-Lock Haven
Bachelor of Arts (B.A.) (Sociology)
1993-1996
John Amour Skills
- Business Planning
- Operational Strategy
- Service Levels
- Technical Project Management
- Workforce Management
- Confidentiality
- Stakeholder Management
- Executive Visibility
- Strategic Thinking
- Communication
- Decision Quality
- Easily Adaptable
- Customer-focused Service
- Quality Improvement
- Customer Success
- Key Performance Indicators
- Customer Experience Management
- Product Management
- Organizational Leadership
- Design Thinking
- Lean Six Sigma
- Executive Management
- Thought Leadership
- People Management
- Strategic Partnerships
- Contract Negotiation
- Strategic Influence
- Customer Experience
- Information Technology
- Client Relations
- Agile Methodologies
- Outcome focused
- Process Improvement
- Project Management
- Relationship Management
- Financial Services
- Business Analysis
- Mutual Funds
- Change Management
- Risk Management
- Six Sigma
- Leadership
- Business Process Improvement
- Analysis
- Team Management
- Program Management
- Vendor Management
- Strategy
- Management
- Business Relationship Management
- Business Strategy
- Series 63
- Investments
- Team Building
- Microsoft Word
- Business Process
- Project Planning
- Product Development
- Research
John Amour Summary
- John Amour, based in Coatesville, PA, US, is currently a Head of Participant Strategy and Experience Business Management at Vanguard. John Amour brings experience from previous roles at Vanguard. John Amour holds a 1996 - 1998 Sociology @ East Stroudsburg University of Pennsylvania. With a robust skill set that includes Business Planning, Operational Strategy, Service Levels, Technical Project Management, Workforce Management and more. John Amour has 2 emails and 2 mobile phone numbers on RocketReach.
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