Director Of Operations @ (May 2015 - February 2019)
Senior Manager @ (October 2014 - May 2015)
Director, National Operations @ Bond Street Collections Inc (May 2013 - July 2014)
Manager, Agency Performance and Relations @ (August 2011 - May 2013)
National Operations Manager @ Bond Street Collections Inc (May 2010 - July 2011)
Collection Manager @ (December 2001 - April 2010)
John Abella Education
Credit Institute of Canada
Certified Credit Professional Program (CCP)
2012-2015
John Abella Skills
Leadership
Customer Experience
Banking
Call Center
People Management
Credit Cards
Executive Management
Training and Development
Customer Retention
Forecasting
Customer Satisfaction
Food and Beverage
Credit Risk
Vendor Management
Team Leadership
Process Improvement
Finance
Quality Assurance
Strategy
Operations Management
Contact Centers
Debt Collection
Risk Management
Credit
Training
Time Management
Employee Training
Customer Service
Debt Recovery
Management
Analytical Skills
Credit Analysis
Call Centers
Analysis
Performance Management
John Abella Summary
John Abella, is currently a Mortgage Agent Level 2 at Mortgage Architects. John Abella brings experience from previous roles at Yournesta Financial, ARO Inc., Total Credit Recovery Limited and Debt Control Agency Inc.. John Abella holds a 2012 - 2015 Certified Credit Professional Program (CCP) @ Credit Institute of Canada. With a robust skill set that includes Leadership, Customer Experience, Banking, Call Center, People Management and more. John Abella has 2 emails on RocketReach.
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