Johann Roch Email & Phone Number
Directeur de business unit télévente @ Selectra
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Johann Roch Location
- Pomponne, FR
Johann Roch Work
- Directeur de business unit télévente @ (July 2022 - Present)
- Responsable de la televente @ (January 2020 - July 2022)
- Directeur Relation Client @ (March 2018 - December 2019)
- Responsable centre d’appels interne @ (May 2017 - March 2018)
- Responsable Relation Clent - Televente and Service Client @ (March 2016 - March 2018)
- Responsable Télémarketing and Service Client @ (February 2014 - February 2016)
- Responsable qualité groupe @ (August 2012 - February 2014)
- Responsable opérationnel de sous traitance @ (August 2010 - July 2012)
- Chef de projet process et qualité @ Avenance - ELIOR (August 2009 - July 2010)
- Responsable adjoint d’une unité commerciale @ Eurest COMPASS GROUP (September 2008 - July 2009)
Johann Roch Education
- HEC Paris
Business Unit management
2022-2023 - Université Paris-Est Marne-la-Vallée
Master 2 (M2) (Management)
Johann Roch Skills
- Customer Experience
- Management
- Commerciale
- Gestion de projet
- Telecommunications
- Outsourcing
- Marketing
- Gestion
- Team Management
- Change Management
- Call Centers
- Process Improvement
- CRM
- Centres D'Appel
- Sales
Johann Roch Summary
- Johann Roch, based in Pomponne, FR, is currently a Directeur de business unit télévente at Selectra. Johann Roch brings experience from previous roles at Iberdrola, Effy and SeLoger. Johann Roch holds a 2022 - 2023 Business Unit management @ HEC Paris. With a robust skill set that includes Customer Experience, Management, Commerciale, Gestion de projet, Telecommunications and more. Johann Roch has 2 emails and 2 mobile phone numbers on RocketReach.
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