Johan Ismail Email & Phone Number
Head of Client Operations Excellence - Insurance @ DWF
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Johan Ismail Location
- Sheffield, GB
Johan Ismail Work
- Head of Client Operations Excellence - Insurance @ (January 2021 - Present)
- Head of Operations Services @ (December 2018 - January 2021)
- Operations Manager @ (October 2017 - December 2018)
- Director @ Zecter (December 2014 - October 2017)
- Head of Legal Helpline and Contact Centres @ (August 2011 - December 2014)
- Associate Solicitor @ (January 2009 - December 2014)
- Head of Operations - Legal Helpline and Head of Motor Client Services @ (January 2011 - August 2011)
- Head of Operations - Legal Helpline @ (August 2008 - January 2011)
- Assistant Manager - Legal Helpline @ (July 2004 - August 2008)
- Trainee Solicitor @ (July 2006 - July 2008)
- Legal Helpline Advisor @ (December 2002 - July 2004)
Johan Ismail Skills
- Analytical Skills
- Business Innovation
- Business Planning
- Business Process Improvement
- Business Strategy
- Business Transformation
- Call Center Development
- Change Initiatives
- Change Management
- Civil Litigation
- Claims Management
- Coaching
- Commercial Litigation
- Communication
- Contact Center Operations
- Contract Law
- Contract Management
- Conveyancing
- Customer Engagement
- Customer Service
- Digital Transformation
- Dispute Resolution
- Employment Law
- Family Law
- Financial Analysis
- Forecasting
- Insurance Industry
- Insurance Law
- Leadership
- Leadership Development
- Legal Advice
- Legal Assistance
- Legal Issues
- Litigation
- Management
- Medical Malpractice
- Outsourcing
- Performance Management
- Personal Injury
- Personal Injury Litigation
- Problem Solving
- Process Improvement
- Professional Negligence
- Project Planning
- Property Law
- Risk Management
- Stakeholder Management
- Strategy
- Team Building
- Team Management
- Training
- Wills
Johan Ismail Summary
- Johan Ismail, based in Sheffield, GB, is currently a Head of Client Operations Excellence - Insurance at DWF. Johan Ismail brings experience from previous roles at DWF, Minster Law, Zecter and Irwin Mitchell. With a robust skill set that includes Analytical Skills, Business Innovation, Business Planning, Business Process Improvement, Business Strategy and more. Johan Ismail has 2 emails and 1 mobile phone numbers on RocketReach.
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