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Johan Engman Location
Piteå, SE
Johan Engman Work
2025 -now Informationssäkerhetssamordnare and Information Security Coordinator @
2024 -2025 Sr Specialist GRC - Global Security Independent Assurance @
2022 -2023 Regional Head of Risk and Audit @
2019 -2022 Regional Head of Performance Excellence @
2016 -2019 Head of Account and Operations @
2014 -2016 Operations Manager @
2013 -2014 Quality, Process and Reporting Manager @
2011 -2013 Operations Manager @
2009 -2011 Quality Manager @
2007 -2009 Training Manager @
2006 -2007 Technical Mentor @
2000 -2006 Customer Service Representative @
Johan Engman Education
Strömbacka
(Mechanical Engineering)
1996-1999
Johan Engman Skills
Management
DMAIC
QlikView
Call Centers
Inbound Marketing
Leadership
Call Center
Team Leadership
Customer Service
Business Process Outsourcing Bpo
Telecommunications
Performance Management
Customer Satisfaction
Editing
Revenue Forecasting
CRM
BPO
Project Management
Analysis
COPC Registered Coordinator
Microsoft Word
Troubleshooting
Workforce Management
Coaching
COPC
Microsoft Excel
Operations Management
Forecasting
Technical Support
Change Management
Six Sigma
Team Management
Process Improvement
Customer Experience
RCA
Contact Centers
Outsourcing
Service Delivery
Business Process Outsourcing
Johan Engman Summary
Johan Engman, based in Piteå, SE, is currently a Informationssäkerhetssamordnare and Information Security Coordinator at LKAB. Johan Engman brings experience from previous roles at Concentrix. Johan Engman holds a 1996 - 1999 Strömbacka. With a robust skill set that includes Management, DMAIC, QlikView, Call Centers, Inbound Marketing and more. Johan Engman has 2 emails on RocketReach.
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