Johan de Zutter Email & Phone Number
Head of Customer Support @ Silverfin
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Johan de Zutter Location
- Ghent, BE
Johan de Zutter Work
- Head of Customer Support @ (September 2021 - Present)
- Head of Sales Administration @ (October 2019 - September 2021)
- Contact Center Manager @ (May 2017 - October 2019)
- Customer Service Manager @ (September 2016 - February 2017)
- Consultant @ (April 2016 - August 2016)
- Senior Manager, Global Consumer Services @ (March 2010 - December 2015)
- Manager, EMEA Contact Center @ (May 2005 - March 2010)
Johan de Zutter Education
- HOGENT
(Informatica/systeemanalyse)
1986-1987
Johan de Zutter Skills
- Management
- Outsourcing
- Customer Experience
- Call Center
- Strategy
- CRM
- Cross-functional Team Leadership
- Process Improvement
- Customer Satisfaction
- Call Centers
- Leadership
- Team Leadership
- Business Process Improvement
- Consumer Products
- Training
- Change Management
- Business Process
- Customer Relationship Management (CRM)
- Continuous Improvement
- Call Center Development
- Recruiting
- Sales
- Product Management
- Team Management
- Contact Centers
- Workforce Management
- Marketing
- BPO
- Budgets
- Customer Insight
- Global Management
- Global Strategy Development
- Supply Chain
- Customer Service
- Analysis
- Vendor Management
- Competitive Analysis
- Workforce Planning
- Voice of the Customer
- Multi-site Team Management
- Forecasting
- Operations Management
- Performance Management
- P&L Management
- Operational Excellence
- English
- Business Strategy
- Microsoft Office
- Visio
- Multi Site Team Management
- Healthcare
- Cross Functional Team Leadership
- Strategic Planning
- Customer Relationship Management Crm
- Business Analysis
- Customer Relationship Management
Johan de Zutter Summary
- Johan de Zutter, based in Ghent, BE, is currently a Head of Customer Support at Silverfin. Johan de Zutter brings experience from previous roles at Hedin Automotive Belgium, UNIGRO, dept of Saint-Brice NV and Essent.be. Johan de Zutter holds a 1986 - 1987 HOGENT. With a robust skill set that includes Management, Outsourcing, Customer Experience, Call Center, Strategy and more. Johan de Zutter has 3 emails and 4 mobile phone numbers on RocketReach.
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