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Joep de Jong Location
Hoofddorp, NH, NL
Joep de Jong Work
Head of Technical Operations @ (August 2026 - Present)
Consultant and Interim Manager @ (March 2025 - Present)
Head Of Operations @ (August 2022 - December 2024)
Operations Director @ (August 2020 - August 2022)
Operations Manager @ (August 2019 - August 2020)
Contact Center Manager @ (July 2018 - July 2019)
Joep de Jong Education
Fontys University of Applied Sciences
Bachelor of economy
2000-2005
Martinus College
VWO
1993-1999
Joep de Jong Skills
BPO
COPC
Call Centers
Change Management
Contact Centers
Customer Experience
Customer Satisfaction
Inbound Marketing
Management
Offshoring
Operations Management
Outsourcing
Process Management
Service Delivery
Service Management
Service-Level Agreements (SLA)
Sla
Telemarketing
Workforce Management
PowerPoint
Interim Management
Microsoft Office
Dutch
Project Management
Service Level Agreements Sla
Service Level Agreements
Joep de Jong Summary
Joep de Jong, based in Hoofddorp, NH, NL, is currently a Head of Technical Operations at Joulz. Joep de Jong brings experience from previous roles at Customer Contact Company and 5CA. Joep de Jong holds a 2000 - 2005 Bachelor of economy @ Fontys University of Applied Sciences. With a robust skill set that includes BPO, COPC, Call Centers, Change Management, Contact Centers and more. Joep de Jong has 3 emails on RocketReach.
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