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Joel Norman Location
Las Vegas, NV, US
Joel Norman Work
Technical Support Manager @ (March 2023 - Present)
Network Analyst @ (August 2022 - February 2023)
Technical Support Specialist @ (November 2021 - August 2022)
Premier Support Specialist @ (May 2017 - October 2021)
Customer Service Representative @ (February 2017 - April 2017)
Technical Support Representative @ (November 2014 - February 2017)
Customer Support Specialist @ (May 2011 - May 2014)
Joel Norman Education
College of Southern Nevada
(Certified Nursing Assistant)
2010-2010
McQuaid Jesuit High School 1991-1995
Monroe Community College
(Elementary Education, Communication/Media Arts)
Joel Norman Skills
Defining Requirements
Cultural Awareness
Remote Control
English
Social Media
Communication
Remote Work
Data Entry
Gmail
Post-Sales Support
Analytical Skills
Enterprise Service assurance
Cellular Communications
Customer Support
Networking
Data Analysis
LAN-WAN
Network Infrastructure
Call Centers
Telecommunications
Customer Service
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
Customer Experience
Sales
Team Leadership
Account Management
Customer Satisfaction
Outlook
Process Improvement
Troubleshooting
T1
Technical Support
Telephony
Contact Centers
Microsoft Outlook
Joel Norman Summary
Joel Norman, based in Las Vegas, NV, US, is currently a Technical Support Manager at Napa Technology. Joel Norman brings experience from previous roles at Windstream, ACC Business, Asurion and auctionVcommerce, LLC. Joel Norman holds a 2010 - 2010 College of Southern Nevada. With a robust skill set that includes Defining Requirements, Cultural Awareness, Remote Control, English, Social Media and more. Joel Norman has 2 emails and 1 mobile phone numbers on RocketReach.
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