Joel Munoz Email
Account Service Management Delivery Manager @ Dell Technologies
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Joel Munoz Location
- Zapopan, Jal., MX
Joel Munoz Work
- 2013 - now Account Service Management Delivery Manager @
- 2011 - 2013 Account Service Management Advisor @
- 2010 - 2011 Sr. Analyst @
- 2009 - 2010 Mainframe Network Software Analyst and CMOS Analyst Jr. @
- 2007 - 2009 Business Analyst Sr @
- 2007 - 2007 System Programmer Jr @
- 2004 - 2007 Systems Development Analyst @
- 2012 - 2012 PMP @ PMI - guadalajara conference
- 2002 - 2003 Business Process Consultant @
- 1997 - 1999 Multimedia Programmer @
- 2003 - 2004 analyst @ sisgroup
Joel Munoz Education
- Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
Diploma, Accounting and Finance (Accounting and Finance)
2014 - 2014 - Tecnológico de Monterrey
Diploma, Business Management Skills (Business Management Skills)
2012 - 2012 - Tecnológico de Monterrey
Diploma, Project Management (Project Management)
2011 - 2011 - Tecnológico de Monterrey
Master, IT Management (IT Management)
1999 - 2002 - Universidad Iberoamericana, Ciudad de México
Bachelor, Computer Systems and Informatics (Computer Systems and Informatics)
1991 - 1996
Joel Munoz Skills
- Microsoft SQL Server
- Business Intelligence
- ITIL
- SQL
- Oracle
- Business Analysis
- Software Project Management
- PL/SQL
- Unix
- Database Design
- SSRS
- ASP.NET
- ETL
- BMC Remedy
- Software Development
- VB.NET
- C#
- T-SQL
- Windows Server
- Project Management
- Change Management
- Operations Management
- Service Delivery
- Service Management
- Managed Services
- ITIL v3 Foundations Certified
- ITIL Certified
- Mainframe
- Integration
- Business Process
- Incident Management
- IT Service Management
- Crystal Reports
- PMP
- IT Management
- Disaster Recovery
- Solution Architecture
- IT Operations
- Requirements Analysis
- SharePoint
- Business Objects
- Management
- Team Leadership
- Leadership
- Information Technology
- Customer Service
- T Sql
Joel Munoz Summary
- Joel Munoz, based in Zapopan, Jal., MX, is currently a Account Service Management Delivery Manager at Dell. Joel Munoz brings experience from previous roles at Dell. Joel Munoz holds a 2014 - 2014 Diploma, Accounting and Finance in Accounting and Finance @ Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM. With a robust skill set that includes Microsoft SQL Server, Business Intelligence, ITIL, SQL, Oracle and more. Joel Munoz has 3 emails on RocketReach.
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