Joel Johnson Email & Phone Number
Vice President, Customer Engagement and Experience @ The College Board
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Joel Johnson Location
- United States
Joel Johnson Work
- 2024 -now Vice President, Customer Engagement and Experience @
- 2022 -2024 Head of Customer Care - Americas | GM @
- 2018 -2022 Regional Director - West | GM @
- 2015 -2018 SVP, Operations and Client Services @
- 2013 -2015 Director of Client Services | SVP and GM @
- 2013 -2013 Director of Customer Care @
- 2011 -2013 Director of Customer Service and Support | SVP and GM @
- 2008 -2011 Director of Customer Care | GM @
- 2004 -2008 Associate Director: Senior Operations Manager @
- 2000 -2004 Customer Service Manager @
Joel Johnson Education
- Texas A&M University-Commerce
MBA (Business Administration and Management, General)
- University of Oregon
Bachelor of Science (Journalism and Communication)
- University of Oregon
Bachelor of Science - BS
Joel Johnson Skills
- Leading transformational change
- Contact Center Operations
- Executive Management
- Strategic Leadership
- Operations Management
- Customer Experience
- Project Management
- Process Improvement
- Vendor Management
- Strategic Planning
- Cross-functional Team Leadership
- Outsourcing
Joel Johnson Summary
- Joel Johnson, based in United States, is currently a Vice President, Customer Engagement and Experience at The College Board. Joel Johnson brings experience from previous roles at Dyson, Wayfair, ResMan Property Management Software and IHUBApp. Joel Johnson holds a MBA in Business Administration and Management, General @ Texas A&M University-Commerce. With a robust skill set that includes Leading transformational change, Contact Center Operations, Executive Management, Strategic Leadership, Operations Management and more. Joel Johnson has 1 emails and 3 mobile phone numbers on RocketReach.
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