Joel Johnson Email & Phone Number
Vice President, Customer Engagement and Experience @ The College Board
Joel Johnson Location
United States
Joel Johnson Work
- 2024 - now Vice President, Customer Engagement and Experience @ The College Board
- 2022 - 2024 Head of Customer Care - Americas | GM @ Dyson
- 2018 - 2022 Regional Director - West | GM @ Wayfair
- 2015 - 2018 SVP, Operations and Client Services @ ResMan Property Management Software
- 2013 - 2015 Director of Client Services | SVP and GM @ IHUBApp
- 2013 - 2013 Director of Customer Care @ Smart Start, Inc.
- 2011 - 2013 Director of Customer Service and Support | SVP and GM @ TAG Mobile, LLC
- 2008 - 2011 Director of Customer Care | GM @ RealPage, Inc.
- 2004 - 2008 Associate Director: Senior Operations Manager @ T-Mobile
- 2000 - 2004 Customer Service Manager @ T-Mobile
Joel Johnson Education
- Texas A&M University-Commerce
MBA (Business Administration and Management, General)
- University of Oregon
Bachelor of Science (Journalism and Communication)
- University of Oregon
Bachelor of Science - BS
Joel Johnson Skills
- Leading transformational change
- Contact Center Operations
- Executive Management
- Strategic Leadership
- Operations Management
- Customer Experience
- Project Management
- Process Improvement
- Vendor Management
- Strategic Planning
Joel Johnson Summary
Joel Johnson, based in United States, is currently a Vice President, Customer Engagement and Experience at The College Board. Joel Johnson brings experience from previous roles at Dyson, Wayfair, ResMan Property Management Software and IHUBApp. Joel Johnson holds a MBA in Business Administration and Management, General @ Texas A&M University-Commerce. With a robust skill set that includes Leading transformational change, Contact Center Operations, Executive Management, Strategic Leadership, Operations Management and more. Joel Johnson has 3 emails and 3 mobile phone numbers on RocketReach.
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