Director of Professional Services @ AppDirect (Formerly TBI Inc.) (February 2023 - June 2024)
Director of Professional Services @ AppDirect (formerly Telecom Brokerage, Inc.) (January 2023 - January 2024)
Sr. Director, Information Technology, Business Intelligence and Facilities @ (November 2014 - February 2023)
Senior Director Information Technology @ Telecom Brokerage, Inc. (TBI) / AppDirect (January 2014 - January 2023)
Director of Information Technology and Logistics Manager @ (December 2004 - November 2014)
Director of Information Technology @ Product Support Solutions (PSS) (January 2008 - January 2014)
Career Specialist @ Siemens; Braun Consulting; Equitrac; HSBC; Product Support Solutions (January 1995 - January 2008)
Purchasing Agent @ (March 2004 - December 2004)
FE and Installation Technician @ (October 2003 - March 2004)
Telecom Manager @ Braun Consulting (May 2000 - December 2002)
Joel Hoffman Education
Prairie State Energy
Computer Programming
Joel Hoffman Skills
Amazon Web Services (AWS)
Budgeting
Business Intelligence (BI)
Business Services
CRM
Call Center Administration
Call Center Development
Call Centers
Cloud Computing
Cloud Migration
Communication
Computer Hardware
Construction Management
Contact Center Management
Contact Center Operations
Contact Centers
Contract Negotiation
Cross-functional Coordination
Cultural Competency
Customer Experience
Customer Relationship Management (CRM)
Data Analytics
Databases
Disaster Recovery
Emerging Technologies
Field Operations
Firewalls
Hardware
IT Infrastructure Management
IT Infrastructure Operations
IT Management
IT Operations
IT Outsourcing
IT Project & Program Management
IT Project Implementation
IT Strategy
IT Transformation
IVR
Information Technology
Integration
Key Performance Indicators
Leadership
Linux
MS Project
Managed Services
Management
Mentoring
Microsoft Azure
Microsoft Excel
Microsoft Office
Negotiation
Network Architecture
Network Engineering
Networking
Objectives and Key Results (OKRs)
Office 365
Office relocation and construction management
Operating Systems
Operations Management
POTS
People Management
Pre-sales
Problem Solving
Professional Services
Program Management
Project Management
Routers
Routing
SQL
Servers
Service Delivery Management
SharePoint
Software Documentation
Software Installation
Software as a Service (SaaS)
Solution Architecture
Strategic Planning
Supervising Teams
Switches
System Administration
TCP/IP
Team building and Collaboration
Technical Support
Technology Leadership
Technology Management
Telecommunications
Telephony
Troubleshooting
Unified Communications
VMware
VPN
Vendor Management
Virtual Private Network (VPN)
Visio
VoIP
Voice over IP (VoIP)
Windows 7
Windows NT
Wireless
Wireless Technologies
Digital Channels
Customer Relationship Management Crm
Technology
Sales
Logistics
Supply Chain Management
Operations
Virtual Private Network Vpn
Relationship Building
Voice Over Ip Voip
Customer Service
Supply Chain
Pre Sales
Customer Relationship Management
Voice Over Ip
Virtual Private Network
Joel Hoffman Summary
Joel Hoffman, based in Chicago, IL, US, is currently a Chief Operating Officer (COO) at HonestStok. Joel Hoffman brings experience from previous roles at HonestStok, Proverbial Partners, AppDirect (Formerly TBI Inc.) and AppDirect (formerly Telecom Brokerage, Inc.). Joel Hoffman holds a Computer Programming @ Prairie State Energy. With a robust skill set that includes Amazon Web Services (AWS), Budgeting, Business Intelligence (BI), Business Services, CRM and more. Joel Hoffman has 3 emails and 4 mobile phone numbers on RocketReach.
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