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Joel Grace Location
Milford, MA, US
Joel Grace Work
Senior Support Representative @ (July 2021 - Present)
Customer Support Representative @ (April 2019 - July 2021)
Operations Specialist and Logistics @ (December 2016 - February 2019)
Associate QA Engineer @ (November 2015 - October 2016)
Innovation Delivery Specialist @ (May 2015 - November 2015)
HP and Verizon Technician @ (August 2014 - May 2015)
Help Desk Technician @ Sports Medicine North (May 2013 - December 2013)
Sales Associate @ RadioShack (March 2013 - May 2013)
Help Desk Technician @ Spaulding Hills Networks (August 2012 - September 2012)
Joel Grace Education
Lincoln Technical Institute-Lowell
Network Communications and Information Systems (Information Technology)
2011-2012
Bridgewater Raynham Regional High School
High School Diploma
2000-2004
Joel Grace Skills
A+ Certified
Communication
Customer Experience
Customer Interaction
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Representatives
Customer Support
Email
Employee Training
Help Desk Support
HubSpot
Interpersonal Skills
Interviewing
Jira
Mac OS
Microsoft Office
Multitasking
Networking
Online Support
Operating Systems
PC building
Problem Solving
QA Engineering
Salesforce
Servers
Teamwork
Technical Support
Time Constraints
Troubleshooting
Windows and Mac Operating
Windows and Mac Operating Systems
Joel Grace Summary
Joel Grace, based in Milford, MA, US, is currently a Senior Support Representative at PaymentWorks. Joel Grace brings experience from previous roles at PaymentWorks, Brass Valley and PlumChoice. Joel Grace holds a 2011 - 2012 Network Communications and Information Systems in Information Technology @ Lincoln Technical Institute-Lowell. With a robust skill set that includes A+ Certified, Communication, Customer Experience, Customer Interaction, Customer Satisfaction and more. Joel Grace has 2 emails and 1 mobile phone numbers on RocketReach.
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