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Joel Bailey Location
London, GB
Joel Bailey Work
Chief Operating Officer @ (July 2024 - Present)
Product and Service Director @ (August 2021 - July 2024)
Director of Product and Service Innovation @ (January 2018 - August 2021)
Director @ (January 2016 - December 2017)
Co-Founder @ Strategic Design Resourcing (July 2015 - August 2017)
Founder and Service Design Consultant @ Joel Bailey Consulting Ltd (November 2014 - December 2015)
Director of Experience and Service Design @ (January 2010 - September 2014)
Director of Service Design @ The Team (January 2008 - December 2009)
Head of Transformational Government @ (December 2006 - October 2008)
Head of Digital Government Strategy @ (January 2008 - January 2008)
Web Publishing Team Manager @ (March 2004 - December 2006)
Service Design Leader @ Business Link (January 2001 - January 2008)
Digital Consultant @ (July 2003 - January 2004)
Digital Consultant @ (January 2003 - January 2004)
Web Content and IA Manager @ (May 2001 - May 2002)
Digital Project Manager @ Businesslink.gov.uk (January 2000 - January 2001)
Digital Project Manager - Virginbiz.net @ (January 1998 - January 2000)
Joel Bailey Education
Kingston University
Master of Arts (MA) (Immobilia)
2001-2002
University of Birmingham
First Class BA (Amercian Studies)
1994-1998
UCLA
One year study exchange (Film and Television)
1997-1998
Wellington College, Crowthorne 1987-1992
Joel Bailey Skills
Agency Negotiations
Agile Project Management
Analytics
Artificial Intelligence (AI)
Bid Process Management
Bid Writing
Brand Communication
Brand Development
Business Strategy
Channel Creation
Channel Management
Client Relationship Building
Competitive Bidding
Contact Centre
Content Development
Content Management
Content Strategy
Creative Problem Solving
Customer Acquisition
Customer Engagement
Customer Experience
Customer Insight
Customer Lifecycle Management
Customer Retention
Customer Service
Design Strategy
Digital Strategy
Go-to-Market Strategy
Information Architecture
Information Design
Interaction Design
Large Group Facilitation
Online Branding
Operations Management
Personas
Product Strategy
Project Planning
Proposal Writing
Prototyping
Qualitative Research
Quantitative Research
Research
Service Design
Social Media Marketing
Software as a Service (SaaS)
Strategic Design
Team Leadership
Usability Testing
User Experience
User Interface Design
User Management
User-centered Design
Web Content Management
Web Design
Web Project Management
creative design
User Centered Design
Strategy
Design
Joel Bailey Summary
Joel Bailey, based in London, GB, is currently a Chief Operating Officer at Arwen. Joel Bailey brings experience from previous roles at Arwen, EY Seren, Livework studio and Strategic Design Resourcing . Joel Bailey holds a 2001 - 2002 Master of Arts (MA) in Immobilia @ Kingston University. With a robust skill set that includes Agency Negotiations, Agile Project Management, Analytics, Artificial Intelligence (AI), Bid Process Management and more. Joel Bailey has 3 emails and 2 mobile phone numbers on RocketReach.
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