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Joel Anthony Location
Hyderabad, IN
Joel Anthony Work
Service Desk Manager @
Support Specialist @
Service Desk Manager @ The XO Team (August 2021 - Present)
Joel Anthony Education
DAV PUBLIC SCHOOL
DAV Schools Network
St Mary's College
Mathematics
Joel Anthony Skills
Communication
Customer Satisfaction
Customer Service
Customer Service Representatives
IT Service Management
Invoicing
KPI Reporting
Key Performance Indicators
Knowledge Management
Mathematics Education
Microsoft 365
Microsoft infrastructure technologies
Monitoring Performance
Network Monitoring Tools
Office 365 Administration
Performance Monitoring
Productivity Analysis
Remote Troubleshooting
Response Analysis
Service Delivery Optimization
Service Desk Management
Standard Operating Procedure (SOP)
Support Systems
Team Building
Windows Support
Windows System Administration
Joel Anthony Summary
Joel Anthony, based in Hyderabad, IN, is currently a Service Desk Manager at XOverture. Joel Anthony brings experience from previous roles at Dell Technologies and The XO Team. Joel Anthony holds a DAV PUBLIC SCHOOL. With a robust skill set that includes Communication, Customer Satisfaction, Customer Service, Customer Service Representatives, IT Service Management and more. Joel Anthony has 2 emails on RocketReach.
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