2024 -
2025 Vice President, Services and Delivery @
2024 -
2024 Vice President, Services @
2021 -
2024 Vice President, CX, Service Delivery and PMO @
2016 -
2020 Vice President - Presales, Consulting, Cloud, Professional and Managed Services @
2014 -
2016 Sr. Director, Infrastructure and Collaboration Services @
2012 -
2014 Director, Network Services @
2007 -
2012 Senior Security Consultant @
2007 -
2007 Consultant @
2005 -
2006 Consultant @
1999 -
2005 Network Engineer @
2006 -
2007 Consultant @
Joel Andersen Education
Quinlan School of Business, Loyola University Chicago
Executive MBA Program (Business Administration and Management, General)
2017
-
2019
Trinity International University
Bachelor's degree (Computer Information Systems)
1994
-
1999
Joel Andersen Skills
Business Analytics
Customer Relationship Management (CRM)
Professional Services
Managed Services
Leadership
Data Center
Security
Network Architecture
Disaster Recovery
VPN
Firewalls
Network Design
Infrastructure
Virtualization
Network Security
Business Development
Change Management
Strategy
Project Management Office (PMO)
Business Process Outsourcing (BPO)
Consulting
Cisco Technologies
Cisco Systems Products
Negotiations
Team Building
Networking
CCIE
CCDP
CCNP
Digital Transformation
Cross-functional Team Leadership
Customer Experience
Program Management
DevOps
SD-WAN
Team Leadership
Management
IT Strategy
Business Process Improvement
Application Modernization
Cloud Strategy
Cloud Computing
Vendor Management
Process Improvement
Risk Management
Business Process
Project Management
CX
Software as a Service (SaaS)
IP
Services
Solutions
Switches
Cisco IOS
Cisco Nexus
Engineering
Customer Service
Business Process Outsourcing Bpo
Project Management Office Pmo
Project Management Office
Business Process Outsourcing
Joel Andersen Summary
Joel Andersen, based in Chicago, IL, US, is currently a Director, Managed Services at AHEAD. Joel Andersen brings experience from previous roles at Continuum AI, sales-i, A SugarCRM Company, sales-i and Meridian IT Inc.. Joel Andersen holds a 2017 - 2019 Executive MBA Program in Business Administration and Management, General @ Quinlan School of Business, Loyola University Chicago. With a robust skill set that includes Business Analytics, Customer Relationship Management (CRM), Professional Services, Managed Services, Leadership and more. Joel Andersen has 4 emails and 3 mobile phone numbers on RocketReach.
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