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Joel Andersen Location
Chicago, IL, US
Joel Andersen Work
Director, Service Delivery @ (May 2025 - Present)
Vice President, Services and Delivery @ (December 2024 - March 2025)
Vice President, Services @ (May 2024 - September 2024)
Vice President, CX, Service Delivery and PMO @ (July 2021 - July 2024)
Vice President - Presales, Consulting, Cloud, Professional and Managed Services @ (July 2016 - June 2020)
Sr. Director, Infrastructure and Collaboration Services @ (April 2014 - June 2016)
Director, Network Services @ (October 2012 - April 2014)
Senior Security Consultant @ (December 2007 - October 2012)
Consultant @ (September 2007 - December 2007)
Consultant @ (October 2006 - June 2007)
Consultant @ (September 2005 - September 2006)
Network Engineer @ (May 1999 - September 2005)
Joel Andersen Education
Quinlan School of Business, Loyola University Chicago
Executive MBA Program (Beta Gamma Sigma)
2017-2019
Trinity International University
Bachelor's degree (Computer Information Systems)
1994-1999
Joel Andersen Skills
Business Analytics
Customer Relationship Management (CRM)
Professional Services
Managed Services
Leadership
Data Center
Security
Network Architecture
Disaster Recovery
VPN
Firewalls
Network Design
Infrastructure
Virtualization
Network Security
Business Development
Change Management
Strategy
Project Management Office (PMO)
Business Process Outsourcing (BPO)
Consulting
Cisco Technologies
Cisco Systems Products
Negotiations
Team Building
Networking
CCIE
CCDP
CCNP
Digital Transformation
Cross-functional Team Leadership
Customer Experience
Program Management
DevOps
SD-WAN
Team Leadership
Management
IT Strategy
Business Process Improvement
Application Modernization
Cloud Strategy
Cloud Computing
Vendor Management
Process Improvement
Risk Management
Business Process
Project Management
CX
Software as a Service (SaaS)
IP
Services
Solutions
Switches
Cisco IOS
Cisco Nexus
Engineering
Customer Service
Business Process Outsourcing Bpo
Project Management Office Pmo
Project Management Office
Business Process Outsourcing
Joel Andersen Summary
Joel Andersen, based in Chicago, IL, US, is currently a Director, Service Delivery at AHEAD. Joel Andersen brings experience from previous roles at Continuum AI, sales-i, A SugarCRM Company and Meridian IT Inc.. Joel Andersen holds a 2017 - 2019 Executive MBA Program in Beta Gamma Sigma @ Quinlan School of Business, Loyola University Chicago. With a robust skill set that includes Business Analytics, Customer Relationship Management (CRM), Professional Services, Managed Services, Leadership and more. Joel Andersen has 5 emails and 3 mobile phone numbers on RocketReach.
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