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Joe Schofield Location
Chapel Hill, NC, US
Joe Schofield Work
Service Management Lead @ (April 2019 - Present)
Problem Manager @ (August 2018 - April 2019)
Incident Manager @ (July 2017 - July 2018)
Global Process Owner - IT Service Management @ (December 2015 - July 2017)
Process Architect - Senior Technical Account Manager @ (March 2013 - December 2015)
Vice President - Incident and Problem Management @ (November 2010 - March 2013)
Assistant Vice President - Identity and Access Management @ (April 2007 - November 2010)
Loan Boarding Manager @ (June 2005 - April 2007)
Database Analyst @ (January 2002 - January 2005)
Intern - Attractions Host @ (January 2001 - August 2001)
Joe Schofield Education
Campbell University
Bachelor of Science (B.S.) (Information Technology & Security)
2017-2017
Campbell University
Associate of Arts (A.A.) (Information Technology & Security)
2012
Joe Schofield Skills
ITIL Certified
Databases
Enterprise Architecture
Active Directory
Microsoft SQL Server
Unix
Business Analysis
Change Management
Incident Management
Enterprise Risk Management
Operations Management
Data Analysis
MS Project
Crisis Communications
SDLC
Executive Reporting
Agile Methodologies
Major Incident Management
Root Cause Analysis
Metrics Reporting
ITIL v3 Foundations Certified
Scrum
Kepner-Tregoe
Quest ActiveRoles Server
Management
Vendor Management
IT Service Management
Software Development Life Cycle (SDLC)
IT Strategy
ITIL
Enterprise Software
Business Process Improvement
Leadership
Software Development Life Cycle Sdlc
Customer Service
Project Management
Public Speaking
Kepner Tregoe
Software Development Life Cycle
Joe Schofield Summary
Joe Schofield, based in Chapel Hill, NC, US, is currently a Service Management Lead at Google. Joe Schofield brings experience from previous roles at The Clorox Company, Disney Parks & Resorts and Sas. Joe Schofield holds a 2017 - 2017 Bachelor of Science (B.S.) in Information Technology & Security @ Campbell University. With a robust skill set that includes ITIL Certified, Databases, Enterprise Architecture, Active Directory, Microsoft SQL Server and more. Joe Schofield has 3 emails and 1 mobile phone numbers on RocketReach.
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