Joe Russo Email & Phone Number
Asst. Vice President | Automotive Services @ AAA-The Auto Club Group
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Joe Russo Location
- Sterling Heights, MI, US
Joe Russo Work
- 2019 -now Asst. Vice President | Automotive Services @
- 2019 -2019 Independent Consultant @ Self-employed
- 2018 -2019 Director of Operations, Automotive @
- 2017 -2018 Senior Manager Assist Center Strategy Integration @ Allstate Roadside Services
- 2016 -2017 Senior Account Manager @ Allstate Roadside Services
- 2010 -2016 Sr. Program Manager @
- 2009 -2010 Operations Manager @
- 2000 -2007 Technical Assistance Team Leader @ Aditya Birla Minacs
- 1999 -2000 Technical Consultant @ Aditya Birla Minacs
- 1999 -2009 Operations Manager @ Aditya Birla Minacs
Joe Russo Education
- macomb community college
Associate of Business Administration (General Business)
- Walsh College
Master of Business Administration - MBA
- Walsh College
Bachelor of Business Administration (Management Major)
Joe Russo Skills
- Customer Service
- Call Center
- Customer Satisfaction
- Workforce Management
- Team Building
- Customer Relations
- Operations Management
- BPO
- Hiring
- Team Management
- Process Improvement
- Team Leadership
- Problem Solving
- Coaching
- Account Management
- Management
- Employee Relations
- Forecasting
- Customer Retention
- Strategy
- Training
- Cross-functional Team Leadership
- Business Process
- Budgets
- Employee Training
- Automotive
- Analysis
- Customer Experience
- Continuous Improvement
- Call Centers
- Outsourcing
- Quality Assurance
- Leadership Development
- CRM
- Time Management
- Change Management
- Six Sigma
- Business Development
- Strategic Planning
- Leadership
- Performance Management
- Vendor Management
- Business Process Improvement
- Project Planning
- Contact Centers
- Telecommunications
- Project Management
- Business Analysis
- Troubleshooting
- Program Management
- Cross Functional Team
- Support
- Cross Functional Team Leadership
- Services
Joe Russo Summary
- Joe Russo, based in Sterling Heights, MI, US, is currently a Asst. Vice President | Automotive Services at AAA-The Auto Club Group. Joe Russo brings experience from previous roles at Self-employed, Rock Connections and Allstate Roadside Services. Joe Russo holds a Associate of Business Administration in General Business @ macomb community college. With a robust skill set that includes Customer Service, Call Center, Customer Satisfaction, Workforce Management, Team Building and more. Joe Russo has 2 mobile phone numbers on RocketReach.
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