Joe Randolph Email & Phone Number

Director; Americas Global Field Operations (Commercial and Federal) @ Microsoft

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Joe Randolph Location

Washington, DC, US

Joe Randolph Work

Director; Americas Global Field Operations (Commercial and Federal) @ (March 2025 - Present)
Director; Head of Federal Operations @ (January 2023 - March 2025)
Director; Federal Programs and Strategy Operations @ (August 2020 - January 2023)
Director- Americas Global Services Operations (US, Canada, LATAM and US Public Sec @ (October 2016 - August 2020)
Sr Operations Manager- US Public Sector- Federal (DOD, NSG and Civilian Government) @ (August 2015 - September 2016)
Senior Manager @ (July 2015 - July 2016)
Coker University Board of Trustees @ (October 2022 - Present)
Adjunct Faculty @ (August 2011 - Present)
Founder and Leadership and Career Coach @ Trivergent Leadership and Coaching (February 2026 - Present)
Senior Manager @ (January 2010 - July 2015)
Adjunct Faculty @ (March 2011 - May 2015)
AVP, Senior Manager; Card Fraud Operations @ (February 2007 - January 2010)
Assistant Vice President @ (February 2007 - January 2010)
Officer, Operations Group Manager @ (July 2005 - February 2007)
Operations Team Leader @ (July 2004 - July 2005)
Operations Analyst @ (November 1999 - July 2005)

Joe Randolph Education

North Carolina Institute of Political Leadership
Graduate Certificate (Politics)
2014-2014
Stat-A-Matrix
Six Sigma Green Belt Certification (Six Sigma Green Belt Certification)
2008-2008
Pfeiffer University
MBA (Business)
Pfeiffer University
MSL (Masters in Science in Org Leadership and Development)
Coker University
Bachelor of Science (Business)
Prosci Change Management
Certificate in Change Management

Joe Randolph Skills

Business Intelligence (BI)
Business Operations
Change Management
Coaching
Conflict Resolution
Customer Service
Data Governance
Employee Relations
Enterprise Operations
Event Planning
Federal Contracts
Forecasting
Fundraising
Human Resources
Leadership
Leadership Development
Management
Microsoft Excel
Microsoft Power BI
Operational Excellence
Operations Management
Organizational Development
Performance Management
Process Improvement
Process Optimization (Manufacturing)
Program Management
Project Management
Public Sector
Public Speaking
Recruiting
Sales Operations
Staff Development
Strategy
Team Building
Team Leadership
Team Management
Training
Workshop Facilitation
Development
Sales
Support
Operations
Microsoft Office
Organizational
Capacity Planning
International Business
Synergies
Workforce
Project Work
Pools
Rig
Voyager
Expenses
Vendors
Community
Check Fraud
Brokerage
Advancement
Performance Metrics
Finance
Career Development
Oversight
Business Administration
Contact Centers
Temporary Placement
Capacity Utilization
Regulatory Compliance
TQM
Diversity Management
African American
Human Capital
Science
Funding
Continuous Improvement
National Programs
Hiring
Occupancy
Charlotte
Series 63
Spanish
Aid
Coordinated
Community Impact
Accounting
Baseline
Visitation
Execution
Financial Forecasting
Gaps
Guidance
Emerald
Networking
Volunteering
Business Services
Trade Unions
Responsiveness
Bilingual
Overtime
Reports
Organizational Effectiveness
Strategies
Attainment
Information Quality
Strategic Leadership
New Hire Training
Policy
Supervisory
Root Cause
Hispanic
Subject Matter Expert
Quality Control
Stakeholders
Call Centers
Finishing
Advertising Agency
Boarding
Business Partnering
Segments
Economics
C
Coordination
Retail
Business Alignment
ERP
Lead a Team
Community Development
Licensing
Workshops
Account Maintenance
Business Partner
Goal Setting
Marketing
Exceptions
Aligning
Department Reorganization
Series 24
Software Lifecycle
HR Management
HR Policies
Engagement
Service Levels
Young Professionals
Strategy Execution
Brokers
FMLA
Presentations
Service Recovery
Responsibility
Internal Audit
Council
Customer Experience
Six Sigma
Targeted Advertising
Attrition
Pam
Google Groups
Curriculum Design
Headcount
Latino
Tax
Defects
Investments
Code of Conduct
Green Belt
Guidelines
Patient Outcomes
Concerts
Compliance
Span
Mutual Funds
Wealth Management
Rate
Organizational Behavior
Business Process
Internal Controls
Interviews
Einstein
Onboarding
Series 7
Budgets
Risk
Calibration
Mergers and Acquisitions
Breaks
Philanthropy

Joe Randolph Summary

Joe Randolph, based in Washington, DC, US, is currently a Director; Americas Global Field Operations (Commercial and Federal) at Microsoft. Joe Randolph brings experience from previous roles at Microsoft. Joe Randolph holds a 2014 - 2014 Graduate Certificate in Politics @ North Carolina Institute of Political Leadership. With a robust skill set that includes Business Intelligence (BI), Business Operations, Change Management, Coaching, Conflict Resolution and more. Joe Randolph has 4 emails and 1 mobile phone numbers on RocketReach.