Joe Phelps Email & Phone Number
Director Of Operations, Client Contact @ Breyer Law Offices, P.C.
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Joe Phelps Location
- Gilbert, AZ, US
Joe Phelps Work
- 2020 -now Director Of Operations, Client Contact @
- 2018 -2020 Business Operation Manager and Data Analysis and Salesforce Adminstrator @
- 2018 -2018 Call Center Operations Manager @
- 2017 -2018 Senior Operations Manager @
- 2010 -2016 Customer Service Manager II and Contact Center Operations @
- 2007 -2010 Customer Services Manager and Contact Center Operations @
- 2006 -2007 Academic Counselor and Contact Center Customer Service @
- 1998 -2005 Customer Service Associate and Storefront Manager @ Retail
- 2004 -2005 Park Steward @
- 1998 -2004 Sales Associate @
Joe Phelps Education
- University of Phoenix
Project Management Certificate (Business Administration and Management, General)
2010-2011 - University of Phoenix
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2007-2009 - State University of New York at Plattsburgh
Bachelor of Science (B.S.) (Environmental Science)
2002-2005
Joe Phelps Skills
- Student Affairs
- Adult Education
- Distance Learning
- Academic Advising
- Staff Development
- E-Learning
- Student Development
- Critical Thinking
- Environmental Research
- Scientific Writing
- Situational Leadership
- Project Management Training
- Workshop Development
- Leadership Development
- Workshop Facilitation
- Peer Mentoring
- Coaching Staff
- Higher Education
- Sustainability
- Environmental Science
- Student Recruiting
- Leadership
- MBA
- Admissions
- Public Speaking
- Employee Training
- Training
- Environmental Education
- Non-profit Volunteer
- Environmental Awareness
- Volunteering
- Higher Education Administration
- Student Engagement
- Career Development
- Coaching
- Customer Service
- Student Counseling
- Business Process Improvement
- Customer Retention
- Performance Management
- Team Building
- Management
- Strategic Planning
- Career Counseling
- Organizational Development
- Microsoft Office
- PowerPoint
- Non Profit Volunteer
- Team Leadership
- E Learning
- Contact Centers
- Marketing
- Research
- Workforce
- Citrix
- Insurance
- Sales
- Undergraduate
- Net
- Articulate
- Finance
- Talent Acquisition
- Driving
- Operational Efficiency
- Business Administration
- Violations
- Microsoft Applications
- Temporary Placement
- Cross Functional Team Leadership
- Facilitation
- Devise
- Staff Scheduling
- Benchmarking
- Manage Complex Projects
- Revenue
- Zendesk
- Science
- Assurance
- Continuous Improvement
- Key Performance Indicators
- CRM
- Metrics
- SharePoint
- Accounting
- Salesforce.com
- Workflow
- Profit
- Graphs
- Customer Satisfaction
- Business Services
- Encouragement
- Utilization
- Strategy
- Strategies
- Message Oriented Middleware
- Microsoft Excel
- Policy
- Community Outreach
- Staff Training
- Verint
- SuccessFactors
- Conferences
- Business Management
- Project Management
- Scheduling
- Business Coaching
- Ratios
- System Monitoring
- Call Centers
- Gotoassist
- Partnerships
- Ratings
- SAP
- Staff Utilization
- Platinum
- Dynamic Leadership
- Accountability
- Data Analysis
- Communication
- Quality Assurance
- Operations
- Workshops
- WebEx
- Autonomy
- Apollo
- Balancing
- Indicators
- Business Intelligence
- Avaya Technologies
- Project
- Service Levels
- Analytics
- Presentations
- Call Quality
- Responsibility
- Phoenix
- Genesys
- Google Groups
- Role Model
- Heat
- Structured Finance
- NICE
- New York
- Reviews
- Academic
- Process Improvement
- Software
- Referrals
- Pivot Tables
- Oracle
- Business Objects
- Compliance
- Video
- Net Promoter Score
- S&P
- Business Planning
- Accompaniment
- Advisement
- Proposal Writing
- Organizational Behavior
- Business Process
- Decision Making
- Culture
- Business Strategy
- Directives
- Appraisals
- Service Center Operations
- Meetings
- Osiris
- Directing
- Evaluation
Joe Phelps Summary
- Joe Phelps, based in Gilbert, AZ, US, is currently a Director Of Operations, Client Contact at The Husband & Wife Law Team. Joe Phelps brings experience from previous roles at Club Med, Ciox Health, Uber and Apollo Education Group. Joe Phelps holds a 2010 - 2011 Project Management Certificate in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Student Affairs, Adult Education, Distance Learning, Academic Advising, Staff Development and more. Joe Phelps has 3 emails and 3 mobile phone numbers on RocketReach.
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Top Breyer Law Offices, P.C. Employees
Mark Breyer
Owner
Phoenix, AZ, US
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Director Of Operations, Client Contact
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Monica Malhotra
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Phoenix, AZ, US
Alexis Breyer
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Daniel Fitzpatrick
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