Technical Support Leader - APJ Theatre @ (July 2025 - June 2026)
Director, Local Language Technical Support (Japan, Korea, China) and APJ Business Engagement @ (March 2024 - July 2025)
Director, EdgeConnect SD-WAN Support (SASE) @ (December 2020 - March 2024)
Director, Customer Support @ (December 2018 - December 2020)
Manager of Customer Support (APAC) @ (October 2016 - December 2018)
Senior Technical Support Engineer @ (December 2013 - October 2016)
Senior ICT Consultant @ (January 2011 - December 2013)
Business Owner @ Aussie Gamer (January 2004 - January 2011)
Consultant @ Bytemark Technology (January 2004 - January 2009)
Joe Mizzi Education
Swinburne University of Technology
Advanced Diploma (Computer Systems Networking and Telecommunications)
2003-2005
Joe Mizzi Skills
Business Process Outsourcing (BPO)
Capacity Planning
Change Management
Cisco Systems Products
Cisco Technologies
Coaching
Cross-functional Team Leadership
Culture Change
Customer Engagement
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Center
Enterprise Software
Firewalls
Global Cross-Functional Team Leadership
Hardware
IT Service Management
ITIL
Integration
Key Performance Indicators
Leadership
Linux
Managed Services
Management
Network Security
Offshore Outsourcing
Operating Expenses
Performance Metrics
Pre-sales
Productivity Improvement
Professional Services
SaaS
Salesforce.com
Security
Servers
Service Levels
Service-Level Agreements (SLA)
SharePoint
Software as a Service (SaaS)
Staff Development
Start-ups
Strategic Planning
Strategy
Support Engineers
TCP/IP
Team Building
Team Leadership
Team Motivation
Technical Leadership
Technical Services
Training
Vendor Management
Web Services
Windows Server
Active Directory
VMware
Virtualization
Microsoft SQL Server
Microsoft Exchange
ASP.NET
.NET
Citrix
Solution Architecture
Cloud Computing
IT Strategy
C#
IIS
VPN
WAN
Networking
Hyper-V
Infrastructure
Storage
Virtual Private Network (VPN)
Computer Hardware
Wide Area Network (WAN)
Hyper V
WAN Optimisation
Net
Software as a Service Saas
Microsoft Office
Wide Area Network Wan
Virtual Private Network Vpn
Troubleshooting
Software as a Service
Virtual Private Network
Wide Area Network
Joe Mizzi Summary
Joe Mizzi, based in Melbourne, VIC, AU, is currently a Delivery Acceleration and Services Innovation Leader at Hewlett Packard Enterprise. Joe Mizzi brings experience from previous roles at Hewlett Packard Enterprise and Silver Peak. Joe Mizzi holds a 2003 - 2005 Advanced Diploma in Computer Systems Networking and Telecommunications @ Swinburne University of Technology. With a robust skill set that includes Business Process Outsourcing (BPO), Capacity Planning, Change Management, Cisco Systems Products, Cisco Technologies and more. Joe Mizzi has 1 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Joe Mizzi?
Find contact details for 700 million professionals.