Joe McLaughlin Email & Phone Number
Director - Customer Success - NA Majors and Markets @ Ciena
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Joe McLaughlin Location
- Annapolis, MD, US
Joe McLaughlin Work
- 2021 -now Director - Customer Success - NA Majors and Markets @
- 2013 -2021 Director Customer Operations (NA Enterprise) @
- 2011 -2013 Program Manager - NA Enterprise @
- 2004 -2011 Sr. Project Manager - Sales Operations @
- 2003 -2004 Sr. Business Analyst @
- 2002 -2003 Sr. Technical Support Engineer @
- 1999 -2002 RMA Logistics Manager @
- 1997 -1999 Technical Support Engineer @
- 1995 -1997 Transmission Systems Construction Engineer – Light Wave Test @
Joe McLaughlin Education
- West Virginia University Institute of Technology
Bachelor of Science (Electrical Engineering)
Joe McLaughlin Skills
- Business Process
- IP
- Telecommunications
- VoIP
- Software Documentation
- Collaboration
- Testing
- Cross-functional Team Leadership
- Program Management
- Troubleshooting
- Ethernet
- SDH
- Project Planning
- Call Centers
- MPLS
- Management
- Network Architecture
- Wireless
- Network Design
- Pre-sales
- Optical Fiber
- ATM networks
- Transmission
- DWDM
- Human Resources
- Carrier Ethernet
- Budgets
- Managed Services
- Manufacturing
- Training
- Logistics
- SDLC
- TDM
- Fiber Optics
- Project Coordination
- Sales Operations
- TCP/IP
- Engineering
- SIP
- Vendor Management
- Network Administration
- Data Center
- Sales
- WAN
- Product Management
- Computer Network Operations
- Integration
- Routing
- LTE
- Systems Engineering
- Cross Functional Team Leadership
- Sales Management
- Pre Sales
- Microsoft Office
- Business Development
- Customer Service
Joe McLaughlin Summary
- Joe McLaughlin, based in Annapolis, MD, US, is currently a Director - Customer Success - NA Majors and Markets at Ciena. Joe McLaughlin brings experience from previous roles at Ciena. Joe McLaughlin holds a Bachelor of Science in Electrical Engineering @ West Virginia University Institute of Technology. With a robust skill set that includes Business Process, IP, Telecommunications, VoIP, Software Documentation and more. Joe McLaughlin has 2 emails and 1 mobile phone numbers on RocketReach.
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